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Lead Data Scientist

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Summary

Lead a data science team in Mumbai delivering marketing and customer analytics: build predictive models for acquisition, retention, churn, cross-sell and segmentation, drive campaign analytics and customer lifetime value, and present insights to senior stakeholders. Core stack: Python, SQL and SAS.

Role: Lead Data Scientist – Marketing Analytics
Location: Mumbai
Experience: 7-12 Years

Key Responsibilities
  • Lead a team of Data Scientists and Analysts to deliver customer and marketing analytics solutions.
  • Develop predictive models for customer acquisition, retention, churn, cross-sell, and upsell opportunities.
  • Build customer segmentation, propensity, recommendation, and campaign response models.
  • Partner with Marketing, Product, CRM, and Business teams to identify growth opportunities and solve business problems through analytics.
  • Drive campaign analytics, customer lifetime value enhancement, personalization, and targeted marketing initiatives.
  • Monitor and improve model performance through regular validations and enhancements.
  • Create reusable analytical assets, automated pipelines, and data frameworks to improve team efficiency.
  • Present insights and recommendations to senior stakeholders and influence business decisions.
Required Skills
  • Strong experience in Marketing Analytics, Customer Analytics, CRM Analytics, or Customer Lifecycle Management.
  • Hands-on expertise in Machine Learning, Predictive Modeling, Segmentation, and Statistical Analysis.
  • Proficiency in Python, SQL, and SAS.
  • Experience with customer acquisition, retention, churn, campaign optimization, and behavioral analytics.
  • Strong stakeholder management and team leadership skills.
  • Exposure to Banking, Financial Services, FinTech, or customer-centric industries preferred.
Qualifications
  • B.Tech/B.E./M.Tech/MSc in Engineering, Mathematics, Statistics, Economics, Data Science, or related quantitative discipline.
  • 7+ years of experience in Data Science, Marketing Analytics, or Customer Analytics.

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