Lead Engineer – 1 - Enterprise Solutions Asst Analyst

Overview Collaborate with the Global People solution team to manage the queue of incidents and service requests – Execution Actively work on the assigned global Change Control Board (CCB) configuration requests (including the development of project plans and timelines) Focus on the assigned global IdM and security queue security requests and communicate back to management for proper escalations Support and execute the assigned global metrics and scorecards for all EC system configuration and security changes and provide status to stakeholders and senior leadership – Execution. Responsibilities Detailed system configuration experience in large scale HCM ERP/Cloud solutions: SuccessFactors Employee Central or SAP HCM preferred, SuccessFactors EC certification required RBP Setup and workflow configuration. SuccessFactors Incident Analysis Experience collaborating with business teams Must be highly organized, with strong follow-up and results-oriented with strong verbal and written communication skills Effective problem-solving skills, high degree of initiative and creativity with a quality focus and a strong attention to detail Ability to thrive in a fast-paced environment with multiple stakeholders and conflicting priorities Ability to multi-task and prioritize, anticipate and independently address issues. Qualifications Minimum of a bachelor's degree, preferably in IT. 4-7 years of experience in SAP SuccessFactors Employee Central implementations and support