Lead Linux Support Engineer

Education Qualification : BE (IT/Computers), MCA

Roles and Responsibilities :

- Identify Hardware and Software requirements related to Product Implementation.

- Keep yourself updated with latest trends in Hardware and Software Infrastructure.

- Design highly available product deployment architecture, networking architecture and storage architecture, virtualization architecture.

- Design network security as per the requirement of customer.

- Design and deploy Hardware, Software and Application monitoring tools.

- Use automation for deployments and system upgrades.

- Diagnose customer reported problems or configuration issues and recommend possible solutions within agreed SLAs.

- Provide technical reviews of user documentation, product requirements documents, product videos and other functional specifications.

Must Have Skills :

- Design and deployment of infrastructure architecture (servers, storage, virtualization, networks).

- Hands-on experience in IT infrastructure deployment and support (servers, operating systems, Linux, Kubernetes, virtualization, cluster setup).

- Hands-on experience with operating systems (Oracle Linux, Ubuntu) and basic application support.

- Experience handling large customers and providing remote support (OS, K8s).

- Strong understanding of databases and multi-tier application workflows.

- Experience in deploying and supporting large-scale infrastructure projects.

- Creation of HLD, LLD.

- Linux.

- Linux Virtualization - KVM/Oracle Virtualization.

- Experience in Ansible, Python, Shell Scripting.

- Experience in using monitoring tools like Nagios etc.