Lead People Ops

UpSlide is the document production layer for financial services.

We orchestrate LLMs, machine learning, and workflow agents within Microsoft 365 to deliver reliable, quality outputs in the most efficient and cost-effective way. As a Microsoft Solutions Partner, with 14+ years supporting financial services teams, we bring together expertise from the tech, finance and design fields to help clients like KPMG, BNP Paribas, Rothschild & Co. boost productivity while improving brand consistency across their corporate documents.

We are a certified B Corporation, upholding the belief that businesses should have a positive impact on society.

Our values ✨

Our values guide our approach to work and are at the heart of our recruitment process. To join our team, we look for individuals who value:

• Excellence: We think that every detail counts, and we place great importance on the quality of our deliverables.

• Trust: We are passionate, committed, and free to act with autonomy.

• Happiness at work: We enjoy looking on the bright side and we share our enthusiasm with our colleagues and clients.

The team 🧑‍🤝‍🧑

You will join the People team as Lead People Ops, based in our Paris office, reporting directly to Aurore (Deputy CEO and Chief Transformation Officer).

Who is the People team?

• Andrea, Senior Talent Acquisition Specialist, anime aficionado; she has the best recommendations!

• Misbah, Expert Talent Acquisition Specialist, trying to convert the team to matchas

• Iman, Senior HR Project Manager and Fashion Guru

• Laetitia, Senior People Ops, currently on maternity leave, our foodie who knows the best places in town!

• Aurore, CTO, 15-year boxer. Knocks out deadlines, not morale!

You'll work hand-in-hand with our People Ops Specialist and apprentice on the operational side, and closely with our HRBP, Talent Acquisition, and Finance teams.

Team goals 🎯

The People Ops team makes sure HR operations run flawlessly across all our entities: processes are reliable and constantly improved, our HR data is accurate and trustworthy in our HRIS, and every activity has clear objectives, an owner, and measurable KPIs, so the team focuses its energy where it has the most impact.

Your responsibilities 🖋️

Define, manage, and improve our HR processes (~60%)

• Make sure HR processes (onboarding, offboarding, contracts, payroll, personnel administration, ticket management) run error-free and on time

• Regularly audit and optimise these processes

Example activities: map existing processes, test and roll out new tools or automations, retire processes that are no longer useful or too complex, renegotiate or evolve vendor contracts.

Own our HRIS (~20%)

• Ensure People data (HR, payroll, administrative) is reliable, up to date and accessible to whoever needs it to deliver

Example activities: regularly audit the reliability and completeness of HR/payroll data in Lucca, structure user access and permissions, run high-ROI campaigns.

Pilot the performance of the People Ops activity (~10%)

• Make sure every activity has clear objectives, an owner and clear KPIs, and that performance keeps improving over time

• Concentrate resources and effort on the highest-impact activities

Example activities: arbitrate priorities and resource allocation based on business impact.

Lead and grow the People Ops team (~10%)

• Set clear expectations, build a collaboration framework and team rituals

• Evaluate and grow your team's talent through regular feedback

• Drive continuous improvement of working methods, and lead by example on UpSlide's values and behaviours
  

Your goals ⚡

In your first 3 months, you will understand and optimise/kill what already exists:

• Map the key HR processes (onboarding, offboarding, contracts, payroll, tickets) and diagnose what to simplify, optimise, or kill

• Get the most out of Lucca, so it becomes our single source of truth, with as many processes/workflows/campaigns managed there as possible

• Set up a first steering framework defining the standards of excellence for the function

• Secure the run: zero payroll or administrative incidents during your onboarding period

By 6 months, you will show a first measurable impact on the 3 pillars of this role:

• Processes rebuilt, killed, or simplified with a demonstrated gain in time or reliability

• 100% reliable HR data on at least the key scopes (contracts, absences, onboarding/offboarding)

• A simple dashboard in place, tracked monthly, showing the progress of 2-3 Ops KPIs

• Vendors or tools challenged/renegotiated
  

At UpSlide, we have a career path to help you grow.

You are a great fit if you have:

• A first successful experience within a People team, ideally in a fast-growing tech company (7 years exp min)

• A solid understanding of People Ops models in France and internationally

• A genuine appetite for HR tools and AI, with a drive to push automation to free up time for higher value-add work

• Strong skills in Excel

• Both a tactical and strategic mindset: comfortable in day-to-day operations while keeping the bigger picture in view

• A minimum C1 level of English and French

• Advanced proficiency with Microsoft Office

If you have never managed a team, we will give you all the keys to make sure you become a successful manager through training and mentoring.

Hybrid work: 3 days per week in our Paris office.

We'd love it if:

• You have already managed internal pay

✨ If you don't tick all the boxes but you think you'd be a great fit, please apply and tell us why.

Recruitment process

• Pre-qualification interview with Misbah (Talent Acquisition) to make sure our goals match!

This interview will be followed by a short at-home task to test your Excel skills

• HR interview with Fanny (HRBP): we'll assess your rigour, reliability, ability to ramp up quickly, and ease with tools and AI through a structured interview based on concrete scenarios

• Live use case: ticket triage, with Seghara (Freelance People Ops) and Anne (CFO): we'll give you a batch of fictional employee tickets/requests (a mix of administrative, payroll, and benefits topics) and ask you to prioritise them, draft a response (with or without AI), and flag the ones that need escalation.

• Fit interview with our Chief Transformation Officer: we'll validate your alignment with our expected posture and your fit with the existing team.

🚀 We'll conduct a reference check to learn how to help you thrive!

What we offer

Make a real difference and be at the very centre of a self-funded and growing SaaS company (doubling every two years for the past 10 years)!

🌍 International environment: Start-up with five offices (Paris, London, Berlin, New York, Singapore) and users in more than 60 countries

💻 Hybrid work: 3 days in-office per week

🧑‍💻 Work-from-home budget: €500 WFH equipment budget

🌱 Training & professional development: Collaboration with our sister company, IPH, who provides UpSliders with training on key soft skills and management

🎉 Company events: Office socials and international company events (e.g. annual company seminar, team seminar, and sustainability actions taken throughout the year)

💆‍♀️ Wellness package: 50€ per month for physical and mental wellness activities

👶 Parental leave: Paid parental leave for the birthing/non-birthing parent and help for parents of children under seven

🏠 Beautiful office: Office near l'Opéra (1er arrondissement) – a vibrant space with beautiful common areas and meeting rooms, a nap room, bike storage and showers, tea/coffee, etc.

✈️ Holidays: 25 vacation days and 9 RTT (with one taken for Solidarity Day)

✅ General: Tickets restaurants (Swile), healthcare (mutuelle - Alan), transportations (50% reimbursed)

More about UpSlide

• On top of exciting business challenges in a fast-growing market, you will find a friendly, caring, and challenging culture

• You will be met with opportunities to acquire new skills, learn from others in a multicultural environment, and grow as a person

• UpSlide employees have committed to making a positive impact on the world. We obtained B Corp certification in 2022 with strong commitments toward our employees, community, clients, suppliers, and the environment. UpSlide is now 30% owned by employees
  More info here:

• UpSlide was ranked #1 best place to work in 2019 and #1 best place to work in 2020 in the category “best company for remote work”
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As a B Corp-certified company, we have strong commitments toward our employees, community, clients, suppliers, and the environment. We strive to create an environment where everyone feels welcome. This commitment to diversity and inclusion is applied in our recruitment process and your employee experience once you’ve joined UpSlide ✨