Lead ServiceNow Developer

We are seeking an experienced Lead ServiceNow Developer with solid expertise in ITOM, CSDM and integrations to support the multi-source, service-aware and self-healing CMDB. In this role, you will collaborate closely with Product Owners and ServiceNow engineers to deliver future-proof, data-driven solutions that empower stakeholders across the organization.

Responsibilities

• Collaborate with the Product Owner to assess incoming demands and ensure data-related solution decisions are future-proof
• Work with ServiceNow engineers to create, refine and realize user stories
• Remediate incidents and fulfill requests within your area of responsibility
• Apply creative thinking, both conceptually and practically, to solve complex challenges
• Create holistic solutions that address business and technical needs
• Empower business stakeholders to realize and govern data effectively
• Communicate clearly and empathetically with team members and stakeholders

Requirements

• 5+ years of experience as a ServiceNow Developer
• Solid expertise in multi-source CMDB, discovery (patterns) and IRE governance
• Proficiency in IH-ETL, service mapping and APM/TPM
• Strong understanding of CSDM and the ServiceNow ITAM (HAM & SAM) and ITOM modules
• Capability to design holistic solutions and enable stakeholders to govern data
• Excellent communication skills, both clear and empathetic
• English proficiency at B2 level or higher

Benefits

• Engineering Heritage: Best-in-class experts sharing a culture of engineering excellence and tackling complex engineering challenges for over 30 years
• Advanced Tech Stack: Innovative projects where you can apply or enhance your expertise in Cloud, Data, AI, and other emerging technologies
• World-Class Clients: Work closely with 340+ of the Forbes Global 2000 on creating disruptive solutions that make a global impact
• Professional Growth: Exceptional support for career development with comprehensive resources for upskilling or reskilling in pioneering practices
• GenAI Community: Strong AI competencies with 600+ experts across 55+ locations driving GenAI-enabled transformation journeys
• Entrepreneurial Culture: If you're passionate and dedicated to improving business transformation, we provide the support you need to bring your ideas to life
• Hybrid Setup: The flexibility to work from any location in Lithuania, whether it's your home or our dynamic offices in Vilnius and Kaunas
• Other Benefits: Additional vacation and trust days, private health insurance, Employee Stock Purchase Plan and more

• Engineering Heritage: Best-in-class experts sharing a culture of engineering excellence and tackling complex engineering challenges for over 30 years.
• Advanced Tech Stack: Innovative projects where you can apply or enhance your expertise in Cloud, Data, AI, and other emerging technologies.
• World-Class Clients: Work closely with 340+ of the Forbes Global 2000 on creating disruptive solutions that make a global impact.
• Professional Growth: Exceptional support for career development with comprehensive resources for upskilling or reskilling in pioneering practices.
• GenAI Community: Strong AI competencies with 600+ experts across 55+ locations driving GenAI-enabled transformation journeys.
• Entrepreneurial Culture: If you're passionate and dedicated to improving business transformation, we provide the support you need to bring your ideas to life.
• Hybrid Setup: The flexibility to work from any location in Latvia, whether it's your home or our office in Riga.
• Other Benefits: Additional vacation and trust days, private health insurance, Employee Stock Purchase Plan and more.