Lead System Support Engineer - AI Supercomputers

WHO WE ARE?

WE ARE A GLOBAL LEADER IN ENGINEERING AND IT SERVICES.

At ALTEN, we see our specialists as architects—designers of tomorrow’s world.

As a leader in engineering and IT services, we support companies in their technological and sustainable transformation.

OVER 57,400 EMPLOYEES IN 30+ COUNTRIES, SUPPORTING MORE THAN 6,500 CLIENTS WORLDWIDE.

We operate across all industries, including:

Aerospace, Defense, Naval, Security, Automotive, Rail & Mobility, Energy & Environment, Life Sciences & Health, Industrial Equipment & Electronics, Telecommunications, Banking, Finance & Insurance, Retail, Media & Services, Public Administration, and Government Sector.

We deliver complex and highly advanced technical projects at every stage of the value chain for the world’s most prestigious companies.

Our motto: Building Tomorrow’s World Today!

For more information, visit:

We're Hiring Lead System Support Engineer!

WHAT WILL YOUR CHALLENGES BE?

• Diagnosing and troubleshooting issues across advanced bare-metal hardware, Linux operating systems, and networking environments.

• Analyzing installation logs, OS-level metrics, and orchestration environments to identify the root causes of AI cluster deployment failures.

• Collaborating with hardware engineering teams to escalate and resolve hardware-related issues (e.g., BIOS, BMC, PCIe, and network switches).

• Monitoring and troubleshooting failures in automated CI/CD processes.

• Coordinating the work of a shift-based team and communicating with global technical leads.

WHAT DO WE REQUIRE?

• Strong Linux administration and troubleshooting skills (minimum 4-5 years of experience).

• Knowledge of IP networking concepts: DNS, DHCP, routing, and switching (minimum 4-5 years of experience).

• Hardware/Firmware troubleshooting skills, including knowledge of bare-metal servers, BIOS, and BMC systems.

• Strong analytical skills, including ticket handling and analysis of system and installation logs.

• English proficiency at B2 level or higher.

• Knowledge of Docker / Kubernetes.

• Experience with CI/CD tools (e.g., Jenkins).

• Scripting skills in Bash / Python.

• Experience with network-based server deployment (PXE/netboot).

WHAT CAN WE OFFER YOU?

ALTEN’s DNA combines human values, a culture of excellence, and experience in serving our clients. We offer an individual approach to each employee, emphasizing work-life balance. We focus on responsible, sustainable development and eco-friendly solutions.

We offer:

• A full-time employment contract.

• Location: Warsaw; work model: on-site.

• Stable and long-term cooperation.

• A clearly defined career path with a European leader in engineering and IT consulting.

• The possibility of relocation within ALTEN Poland’s local branches.

• After project completion, the opportunity to engage in another project within the company.

• Onboarding and collaboration with a dedicated Competences Manager.

Benefits:

• Medicover healthcare.

• Medicover dental care.

• Medicover Benefits platform.

• Medicover sports card.

• Newborn welcome package for employees.

• Group life insurance.

• Pension program.

We also offer cooperation based on B2B or contract (UZ).

We guarantee:

• Access to professional certifications with our technology partners (e.g., Google, ISTQB).

• Access to industry events.

• Access to the Knowledge Sharing Program.

Join our team and create the future of technology with us today!

NOTE: We will contact selected candidates only.