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Lead UX Designer

Summary

Lead UX design for financial products and member portals at a fintech company using AI agents in its workflow.

Design financial products that help people move forward.

MeridianLink Coach builds credit-health tools for credit unions and their members, including adverse action notices, warm-decline journeys, credit monitoring, and the portals that support them. These are high-stakes moments, so clear, accessible design matters.

How we work

AI agents are part of our product workflow, not an experiment. They turn design direction into working software, while people set the vision, make the calls, and hold the quality bar. You will shape how we design for this new way of building.

What you'll do

  • Lead design across member journeys, credit union tools, and internal products.

  • Take ideas from early discovery through prototypes, testing, and shipped experiences.

  • ·Own and evolve our design system across responsive design, accessibility, localization, and dark mode.

  • Create clear systems and specifications that help AI agents and engineers implement with accuracy.

  • Review what ships, learn from users, and keep raising the product quality bar.

  • Partner closely with engineers, customers, and stakeholders.

What you bring

  • 6+ years of product design experience, including leading a product from ambiguity to launch and iteration.

  • A portfolio that shows strong systems thinking and excellent craft in complex flows such as forms, disclosures, or data-rich interfaces.

  • Accessibility built into your process.

  • Comfort with AI design and prototyping tools, plus curiosity about agent-built product development.

  • The ability to work autonomously, communicate clearly, and carry design decisions through production.

Experience in fintech or another regulated field is welcome, but not required.

If you want to define how thoughtful design works on an AI-native product team, we'd love to hear from you.

What this application asks

ashby

Name, Email, Resume

  • Are you eighteen years of age or older? yes / no
  • May MeridianLink contact your CURRENT or MOST RECENT employer? yes / no
  • May MeridianLink Contact your PAST employers? yes / no
  • Have you ever been fired or asked to resign to avoid being fired from a job? yes / no
  • Can you perform the essential functions of this job with or without reasonable accomodation? yes / no
  • Will you now or in the future require sponsorship (i.e. H-1B visa ect.) to legally work in the United States? yes / no
  • Location
  • I understand that as permitted by law, MeridianLink will conduct an investigative consumer report. I understand the scope of this consumer report may include verification of my references, employment history, credit and indebtedness, criminal conviction history, educational and training background and other matters related to my suitability for employment. Upon timely written request to the personnel department of MeridianLink, the nature and scope of the report will be disclosed to me. If I am offered employment with MeridianLink, I understand that the offer will be conditioned on passing a pre-employment drug screen, timely submitting valid documentation that confirms my identity and authorization to work in the United States, and reading and agreeing to comply with the MeridianLink policies as stated in its Employee Handbook. I certify that the answers given by me in this employment application are true, correct and complete. I agree that the company shall not be liable, in any respect, if my employment is terminated because of misstatements or pertinent omissions made by me in this application. Moreover, I understand that all offers of employment are contingent upon passing the company's prescribed credit check and background screen. A copy of this form may be used as the original. The use of results from this form and/or tests will be used for prudent employment decisions. It is agreed and understood that completion of this application does not mean a job opening exists and in no way obligates the company to employ me. In the event of employment, I will comply with all company rules and regulations as established from time to time. I am willing to work all assigned overtime or other special work assignments as requested by the company. I also understand that MeridianLink, Inc. retains the right to amend, modify, add or delete any or all policies or procedures at its sole and absolute discretion. I understand that nothing contained herein is intended to create a contract between the company and me for either employment or the provision of any compensation or benefits. I hereby understand and acknowledge that any employment relationship with this Company is of an “At-Will” nature, which means that the Employee may resign at any time and the Employer may discharge Employee at any time, with or without notice, with or without cause. It is further understood that this ‘At-Will’ employment relationship may not be changed by any written document or by verbal agreement unless such change is specifically acknowledged in writing by an authorized Executive of this Company. During my employment with MeridianLink, Inc. and after my employment ends, I agree not to disclose any confidential or proprietary information regarding operating and trade secrets. CERTIFICATE OF APPLICANT: I certify that all statements made in this application and attachments are true, and I agree and understand that misstatements or omissions of any material fact may be cause for disqualification or dismissal from employment with MeridianLink choose one
  • Please let us know where you heard about this job opening? choose one
  • If Referral please add name below. optional
  • If above question is "Other" please add the source below.  written answer · optional

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