Learning Manager
Description
§ 协助部门建立完善并且维护部门营运手册,部门营运手册应当反映出酒店政策和程序以及工作过程和标准。确保每年进行回顾,反映出改变。
Assists with the development and maintenance of a detailed Department Operations Manual that reflects Policies & Procedures, work processes and standards of performance within the Division. Ensures annual review to accurately reflect any changes.
§ 协助准备人力资源部年度商业计划,确保部门目标充分体现酒店目标并满足员工需要。
Assists with the preparation of the annual Human Resources Business Plan, ensuring Divisional Objectives fully address business objectives of the Hotel and needs of associates.
§ 与人力资源部总监密切合作准备和定期更新培训预算,确保达到预算目标并且有效的控制成本。
Assists with the preparation and regular update of the Training Budget in close cooperation with the Director of Human Resources, ensuring targets are met and costs are effectively controlled.
§ 管理并且定期回顾编写和修订部门运营手册、员工进修发展计划和工序分析。
Manages and regularly reviews the compilation and accuracy of the Departmental Operations Manuals, Associate Personal Learning Plan and Core Tasks.
§ 协助准备酒店年度培训计划,确保部门目标充分体现酒店目标并满足员工需要。
Assists in the preparation of the annual Hotel’s Training Plan, ensuring the objectives fully address the business objectives of the Hotel and the training needs of the associates.
§ 正确维护所有员工的培训记录。
Accurately maintains training records of all associates.
§ 负责酒店培训教室、培训设备和材料的安全和维护。
Responsible for the security and maintenance of the Hotel’s Training Room, training equipment and materials.