Learning Operations Analyst
Summary
Manages and optimizes a company’s Learning Management System (LMS), curating content, configuring system settings, and supporting user engagement for training programs across the organization.
The Learning Operations Analyst is responsible for optimizing the organization’s learning ecosystem and supporting enterprise learning initiatives through effective system administration, data analysis, content management, and process improvement. This role serves as a partner to HR and business stakeholders throughout the organization by ensuring seamless learner experience, leveraging learning data to drive informed decisions, and identifying opportunities to enhance operational efficiency.
Essential Duties and Responsibilities
- Serve as the system owner for the Dayforce LMS, driving platform optimization, governance, user experience enhancements, system support and adoption strategies
- Import, organize, and maintain learning content and catalogs; map content to competency frameworks and learning paths; including the creation of learning libraries for specific areas (i.e. Engineering Learning Library)
- Identify opportunities to streamline learning operations through automation, standardization, and process improvement initiatives.
- Partner with learning vendors and internal stakeholders to evaluate, implement, and optimize system enhancements, integrations, and new learning solutions
- Maintain accurate learner records, certifications, and training completions; ensure regulatory and compliance standards are met.
- Collaborate with subject matter experts, business stakeholders, and HR partners on learning content curation, deployment, and reporting needs.
- Analyze learning data and develop actionable insights and reporting that support workforce development, compliance, and business objectives
- Manage the centralized learning mailbox, ensuring timely and professional responses to inquiries, support requests and learning-related communication
- Monitor emerging learning trends and recommend innovations that improve learner engagement and operational effectiveness.
- Performs other duties as assigned
Required Qualifications
- Bachelor’s degree in Human Resources, Education, Instructional Design, or related field; or equivalent combination of education and experience.
- Minimum of 3-5 years of similar experience, with strong focus on LMS administration and L&D operations.
- Experience managing third-party learning content providers and learning libraries within an LMS, including content integration, governance, catalog optimization, and learner engagement support.
- Experience with learning technologies and tools, such as Adobe Captivate or Scribe.
- Understanding of instructional design principles and SCORM/AICC/xAPI file formats.
- Meticulous attention to detail for ensuring data accuracy, system functionality, and compliance.
- Strong technical aptitude with Microsoft suite and various reporting tools; Power BI experience a plus.
- Ability to proactively identify process inefficiencies and implement scalable solutions.
- Professional verbal and written communication skills to effectively collaborate with stakeholders, including senior leadership.
- Ability to prioritize multiple projects and tasks while ensuring all customer groups receive timely attention; strong time management skills.
- Self-starter who is driven to stay current on learning technology and industry trends, and can thrive both independently and as part of a team.
- Analytical, organized, and detail oriented.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
About Lincoln Property Company
Lincoln Property Company (“Lincoln”) is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, life science, retail, industrial, data center, production studio, healthcare, government, universities, and mixed-used properties, throughout the United States, United Kingdom, and Europe. Lincoln’s combined management and leasing portfolio on behalf of institutional clients includes more than 562 million square feet of commercial space. In addition to providing third-party real estate services, Lincoln has completed over 164 million square feet of development since its inception in 1965 and has another $19.5 billion currently under construction or in the pipeline. For more information, visit: .
All job offers are contingent on completion of a background check and proof of eligibility to work in the United States.
By submitting your information or resume in response to this opportunity, you acknowledge that your personal information will be handled in accordance with the companies privacy policy.
Lincoln Property Company does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Lincoln Property Company to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that Lincoln Property Company will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. At this time, we are not working with any agencies.
Skills
As published by greenhouse · 14 questions · 1 written answer
Basics
First Name, Last Name, Email, Phone, Resume/CV
Short answers (4)
- Are you a referral from a current employee?
- Please provide the date you can start.
- What is your desired compensation for this role?
- If yes, provide the employee name. optional
Pick from a list (9)
- Are you authorized to work lawfully in the United States for our company?
- Will you now or in the future require our company to commence (“sponsor”) an immigration case in order to employ you (for example, H-1B or other employment-based immigration case)? This is sometimes called “sponsorship” for an employment-based visa status.
- Are you at least 18 years or older? (If no, you may be required to provide authorization to work.)
- Have you ever been terminated from employment or asked to resign by an employer?
- Are you currently an employee with Lincoln Property Company (applying as an internal candidate)?
- Are you a former employee of Lincoln Property Company?
- Please confirm that you have read the Privacy Policy.
- I hereby declare that the information provided is true and accurate. IMPORTANT, PLEASE READ AND ACKNOWLEDGE I understand that failure to reveal any prior employer, or giving false or misleading information by me on any part of this Application for Employment can result in disqualification for employment consideration or, if hired, may be grounds for termination from the company or its' subsidiaries. I understand that if I am hired, my employment is for no definite time and may be terminated at any time without prior notice.
- Would you like to receive SMS updates about your job application status, interview scheduling, and other relevant opportunities?
Written answers (1)
- If yes, please provide the company name(s) and details. optional