Location: Onsite - Property
Reports To: Community Manager (General Manager)

Who We Are

At B.HOM Student Living, we are more than just a property management company—we create communities where people thrive. With a growing national footprint, we are building something special and looking for driven individuals who want to grow with us.
We live our core values every day:

• People-First Service
• Accountability
• Empowerment
• Grit & Perseverance
• Diversity, Inclusion & Belonging

Position Summary

The Leasing Consultant plays a critical role in driving occupancy and delivering an exceptional resident experience. This role is responsible for leasing apartments, engaging prospective residents, and supporting current residents—all while delivering a high-energy, sales-driven, and customer-focused experience.

What You’ll Do

Sales & Leasing

• Greet and engage prospective residents, delivering an exceptional first impression
• Conduct property tours of model units, available apartments, and amenities
• Convert leads into leases through strong closing techniques
• Respond to phone, email, and internet inquiries promptly
• Assist prospects with the online application and leasing process
• Maintain strong closing ratios and contribute to occupancy goals

Customer Experience

• Deliver outstanding service aligned with the B.HOM playbook
• Build relationships with residents and prospects
• Support resident retention through positive engagement and service

Marketing & Operations

• Utilize marketing strategies to drive traffic and leasing activity
• Maintain detailed and accurate prospect traffic and leasing data
• Assist with market surveys and competitor analysis
• Support resident events and community engagement initiatives

Administrative & Compliance

• Prepare and audit lease files and documentation for accuracy
• Collect deposits and move-in fees
• Ensure compliance with company policies and procedures
• Assist with move-ins, move-outs, and unit inspections
• Submit and track service requests as needed

Property Support

• Assist with unit inspections and readiness for move-in
• Support the turn process between residents
• Maintain cleanliness and presentation of office, model units, and common areas

What We’re Looking For

Required Skills & Qualifications

• Strong customer service and sales skills
• Ability to communicate effectively (written and verbal)
• Basic to intermediate math skills
• Comfortable using computers and property management systems
• Highly organized with strong attention to detail
• Reliable, punctual, and professional

Preferred Qualifications

• High school diploma or equivalent
• Previous leasing, sales, or customer service experience
• Experience in student housing or multifamily is a plus

Work Schedule

• Primarily Monday–Friday
• Weekend and extended hours required based on business needs and leasing activity

Physical Requirements

• Ability to walk the property and conduct tours regularly
• Frequently sit, stand, and move throughout the community
• Occasionally lift up to 25 lbs. and assist with light physical tasks
• Ability to inspect units and navigate stairs and multi-level buildings

Why Join B.HOM?

• Competitive compensation + leasing bonuses
• Comprehensive benefits package (medical, dental, vision)
• 401(k) with company match
• 12-weeks Paid Parental Leave
• Company Paid Sabbatical Leave
• 13 company-paid holidays
• Birthday holiday
• Paid Time Off — Starting at 120 hours per year
• Sick and safe time
• Short-term and long-term disability insurance
• Pet insurance options
• Career growth opportunities within a rapidly growing organization
• A people-first culture focused on development and success