Leasing Consultant
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Summary
Under the supervision of the Community Manager, Leasing Manager, and/or Assistant Manager, the Leasing Consultant’s primary responsibility includes interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the renewals of existing leases. In this position, Leasing Consultants are the community’s most important personnel as they can determine how well a community does in a very competitive marketplace. Specific training for leasing consultants centers on Fair Housing, closing techniques, and overcoming objections.
Reports To
Community Manager
Primary Duties and Responsibilities
- Provide excellent service to all residents, prospects and visitors to the community
- Effectively lease apartments in accordance with budget guidelines
- Follow Fair Housing Standards in all dealings with prospects and residents
- Conduct outside marketing under the direction of the Assistant Manager and the Community Manager
- Coordinate the application review for each lease including credit and income verifications and background checks
- Complete lease packets and files for each resident to include the lease, all addendums and other proper documentation and signatures
- Ensure the condition of leased apartments prior to move-in, including a final inspection
- Follow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals and complete lease documents