Lexus Sales Executive
Base Salary; £25,000 with a guaranteed £30,000 in your first year and £55,000 OTE
Contract: Permanent - Full Time
Must Have: A Full UK Driving License
About Steven Eagell
As an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership.
As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive. Whether you have a passion for sales and delivering exceptional customer experiences, strong organisational and financial skills, or technical expertise in automotive diagnostics and repair, there is a place for you within our team.
Your Responsibilities as a Sales Executive:
- Talks with and listens to customers to build rapport and understands their requirements.
- You will build trust, communicate effectively and surpass our customer's expectations, whilst providing a service-based experience. In essence you will ensure that our customer’s buying experience is industry leading, in line with our standards.
- Demonstrates the most suitable options to the customer, understanding and adapting to their buying strategy and encouraging them to experience the product through a test drive.
- Uses in-depth product knowledge to guide the customer towards the best choice for them.
- Works with colleagues and other teams across the Centre to provide continuous improvement and seamless service to customers (e.g. attending to Aftersales customers, with the aim of obtaining new business).
- Ensures opportunities for sales by other teams are followed up by the most appropriate specialist (e.g. Fleet Sales).
What we are looking for in a Sales Executive:
- Strong communication skills – easily builds up relationships internally and with customers, pleasant and demonstrates humility
- Strong interest in automotive and agility to learn about new products
- Results-focused
- Strong people skills - approachable, a good listener and empathetic to customer needs
- Extremely organised with great attention to detail
- Customer and service-oriented, in a busy high-pressure environment
- Analytical and quick thinking
- A team player
What we offer you:
- Company Car
- One in four weekends off
- 22 days annual leave + Bank Holidays and your Birthday Off
- Long Service Awards / Colleague Recognition
- Enhanced Maternity / Paternity at qualifying service length
- Car Benefit Scheme after successful completion of a probation period
- Sales Incentives
- Comprehensive training provided
- Company pension scheme
- Death in Service
- Access to high street discounts through Perk Box
- In-house, manufacturer & professional qualifications
- Staff referral scheme
- Access to medical cover through Simply Health