Lobby Attendant (U)

Job Title:

Attendant Lobby

Department:

Public Space

Company:

Gaylord Hotels

Reports To:

Asst Mgr Public Space

Supervises:

N/A

Job Description Date:

1/11/07

Job Purpose: Two to three sentences describing the overall purpose of the job

Perform a combination of cleaning duties to maintain cleanliness in designated public space areas according to established procedures.

Job Responsibilities: Maximum of ten responsibilities, in order of percentage of time spent on functions from longest to shortest; do not list anything that doesnot represent at least 10% of the job's time. Please include supervisory responsibilities.

1.

Clean public space areas including restrooms, lobbies, meeting rooms, ballrooms, guest corridors, restaurants, back of the house andexterior areas according to preset standards and procedures.

2.

Empty wastebaskets, ash urns and transport other trash and waste to disposal areas according to preset standards and procedures.

3.

Change light bulbs in public space light fixtures.

4.

Clean and maintain cleaning equipment according to preset standards and procedures.

5.

Enter, respond to and close maintenance system work orders as required.

6.

Report maintenance problems immediately.

7.

Follow established chemical procedures.

8.

Follow all safety Lost and Found procedures and energy conservation guidelines.

9.

Provide assistance to Housekeeping areas including cleaning rooms and stripping linens as assigned according to preset standards andprocedures.

10.

Perform other duties as assigned.

Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities.

Education

High school diploma or equivalent preferred.

Experience

No initial experience required. Ability to speak basic English required. Good communication skills required for guest interactions.

Licenses/Certifications

N/A

Discretion & Independent Judgment: Answer all questions and provide multiple specific examples.

Question

Answer (If yes, give multiple examples)

Does this position have authority to formulate, affect, interpret, or implement management policies or operating practices?

No

Does this position have authority to commit the employer in matters that have significant financial impact?

No

Does this position have authority to waive or deviate from established policies and procedures without prior approval?

No

Does this position have authority to negotiate and bind the company on significant matters?

No

Is this position involved in planning long or short-term business objectives?

No

Does this position represent the company in handling complaints, arbitrating disputes or resolving grievances?

No

Does this position have authority to make an independent choice, free from immediate direction or supervision or make decisions orrecommendations that may occasionally be reviewed, revised or reversed?

No

Physical Requirements: Indicate requirements that are representative of those that must be met to successfully perform the essential duties of this job.

Ability to speak and hear. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 5lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.

Additional physical and visual requirements (check all that apply)

x

Identify and distinguish colors

x

Stand for long periods of time

x

Walk extended distances

x

Lift/carry 6-25 lbs.

x

Lift/carry 26-50 lbs.

x

Lift/carry over 50 lbs.

x

Reach hands and arms in any direction

x

Kneel and/or stoop repeatedly

Other:

Working Conditions: Indicate the environmental aspects of the job.

Continually works in normal office conditions and in close proximity to others.

Additional working conditions (check all that apply)

x

Outdoor weather conditions

Extreme cold (non-weather)

Extreme heat (non-weather)

x

Wet or humid conditions

Near moving or mechanical parts

On high precarious places

x

With fumes or airborne particles

x

Near toxic or caustic chemicals

x

Near risk of electrical shock

Near loud noises

In areas of strong vibration

x

Other: Varying schedule to include evenings, weekends and holidays as business dictates.