Logistics Specialist

Job purpose

Execute and support daily transportation operations for both in-house and outsourced fleets. Ensure timely shipment planning, proper documentation, and accurate invoicing while monitoring compliance, performance, and cost efficiency across logistics activities.

Key accountability areas

Fleet management

• Manage daily operations of the in-house fleet and coordinate with third-party logistics providers (3PLs) for timely dispatch and delivery.
• Monitor fleet utilization, optimize routing and truck capacity.
• Maintain up-to-date records including GPS tracking logs and driver attendance.

Transportation coordination

• Plan and schedule shipments according to business priorities and service level agreements.
• Assign shipments to carriers based on availability, cost, and performance criteria.

Proof of delivery (POD)

• Oversee the full POD process to ensure timely and accurate documentation.
• Validate delivery records and follow up on any missing or disputed PODs.

Invoicing & claims

• Verify transporter invoices against agreed pricing and completed delivery records.
• Coordinate with the accounts payable team to ensure timely and accurate payment processing.
• Investigate and resolve any land transportation claims or delivery discrepancies.

Compliance & reporting

• Ensure all logistics activities comply with internal policies and relevant legal regulations.
• Prepare periodic reports on fleet performance, transporter KPIs, and cost metrics.
• Contribute to continuous improvement initiatives aimed at enhancing logistics efficiency and service quality.

Role accountability

HR proficiency

Ability to obtain updated soft and technical skills related to the job.

Delivery

Perform the planned activities to meet the operational and development targets as per delivery schedules.
Utilize resources effectively to achieve objectives within efficient cost and time.
Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-solving

Solve any related problems that arise and escalate any complex operational issues.

Quality

Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Business process improvements

Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.

Compliance

Comply with related policy and procedures and work instructions.

Health, safety, and environment

Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Academic qualification

Bachelor degree in transportation, logistics, or any relevant field.

Work experience

2 to 4 years.

Technical / functional competencies

• Inventory management
• QA key performance indicators
• Landed cost analysis
• Logistics analysis
• Logistics networks
• Materials handling
• Order fulfillment
• Packaging
• Process improvement
• Purchasing
• Supply chain management
• Risk management
• Shipping management