Longview Site Lead
Summary
Oversee healthcare member acquisition operations in Longview, managing teams, budgets, and compliance to meet Medicare Advantage KPIs.
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Overview
The Site Manager will oversee operations of BroadPath’s Hive member acquisition program. This position is responsible for leading all site functions. The Site Manager ensures operational excellence, compliance, and employee engagement while managing budgets.
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Job Description:
Responsibilities
- Exceed internal and client KPI requirements and achieve best-in-class service delivery
- Manage all local resources and functions including talent acquisition, licensing, training, and employee engagement
- Provide leadership, guidance, and motivation to foster a collaborative and performance-driven environment
- Manage and track operational and facility budgeting and forecasting
- Assist with facility maintenance and vendor management including networking and equipment
Qualifications
- Experience in operations management within a Medicare Advantage member acquisition or retention environment
- Proven leadership and team management skills with emphasis on mentorship and professional development
- Excellent communication and interpersonal skills with the ability to collaborate cross-functionally
- Strong analytical and data-driven decision-making abilities
- Highly organized, detail-oriented, and adaptable to a fast-paced environment
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