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Luxury Residential Hospitality Associate- San Francisco

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Do you have a passion for delivering exceptional service and creating memorable experiences?

Who We Are

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.

Action Property Management is seeking hospitality professionals to join our teams at some of the most prestigious luxury residential communities in San Francisco. We are looking for individuals who bring the service excellence of luxury hotels, fine dining establishments, or high-end retail environments and are committed to exceeding expectations every day.

What We're Looking For:

  • Luxury hotel, fine dining, luxury retail, or hospitality experience
  • Professional presence and polished communication skills
  • Genuine desire to assist others and anticipate needs
  • Solutions-oriented mindset with strong attention to detail
  • Commitment to excellence and delivering white-glove service

Why Action?
At Action, our people are our greatest asset. We invest heavily in training, development, and career growth because we believe exceptional service starts with exceptional team members.

Compensation: $25–$35 per hour (depending upon experience and role)


Schedules: Vary by property and may include:

  • 6:00 AM – 2:30 PM
  • 11:00 AM – 7:30 PM
  • 2:00 PM – 10:30 PM
  • 11:00 PM-7:30 AM

Qualifications / Requirements:

  • Must be over 18 years of age and successfully pass a criminal background check and drug screening.
  • Minimum of 2 years of customer service experience. Hospitality, concierge, fine dining experience or luxury residential experience preferred.
  • Luxury hotel, private club, or high-end residential experience strongly preferred.
  • Exceptional verbal and written communication skills.
  • Polished and professional presentation with a strong service mindset.
  • Ability to anticipate resident and guest needs while providing personalized attention.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and remain calm in a fast-paced environment.
  • Familiarity with Microsoft Office applications preferred.
  • Reliable, punctual, and dependable.
  • Team player with a positive attitude and willingness to support others.

Luxury Residential Community Perks:

  • Comprehensive Health Benefits package for qualifying team members. 100% Employer Paid Health Benefits for individual + family for participating locations.
  • Competitive salary
  • Uniforms + dry cleaning services.
  • 401(k) + company match.
  • Paid time off plus holiday pay.
  • Career growth opportunities within Action Property Management.
  • Holiday and Performance Bonuses for participating locations

If you're looking for a company that puts its people first, values excellence, and provides opportunities to grow your career, we'd love to hear from you.

Apply today and discover why Action is a place where you can Love Where You Work.

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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What this application asks

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Resume/CV, Full name, Pronouns, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, Other website

  • Are you currently residing in the United States? choose one · optional
  • Enter your current address including: Street, City, Zip Code, State written answer
  • If hired, can you provide proof of your legal right to work and remain in the United States? choose one · optional
  • If hired, can you furnish proof that you are over 18 years of age? choose one · optional
  • What is your salary range expectation? choose one · optional
  • Why would you like to work for Action Property Management? written answer
  • Please provide your dates of employment for your current/most recent employment. written answer
  • Please share your reasons for considering leaving your current/last employer. Your response will help us better understand your career aspirations and how we can support you in achieving them. written answer
  • Have you ever been employed by Action or applied for employment with Action Property Management? choose one · optional
  • If previously employed by Action, please provide your dates of employment (MM/YYYY – MM/YYYY), job title(s), and location. written answer
  • Do you have any relatives employed by Action Property Management? If yes, give their name. written answer
  • Were you referred to our company by a current Action team member? choose one · optional
  • If referred, provide the employee name who referred you.
  • If referred, please provide your referral's Action email address. written answer · optional
  • Please select the highest level of education you have completed. choose one · optional
  • Do you have a college degree? If yes, which university or college did you attend? choose one · optional
  • Please list your professional certifications and licenses. written answer
  • Do you speak any languages other than English? If yes, please list the languages and your level of proficiency (e.g., basic, conversational, fluent, native). If not applicable, please write “N/A.” written answer
  • Have you ever served in the military? choose one · optional
  • If yes, please specify the branch of service: choose one · optional
  • Please specify your military dates of service: written answer · optional
  • Please specify your military rank during service: written answer · optional
  • Please specify your military rank at discharge: written answer · optional
  • Do you possess a valid state driver's license, insurance, and a personal vehicle for conducting community patrols? choose one · optional
  • Do you currenty hold an HOA management certification (e.g. CMCA, AMS, PCAM, or equivalent)? choose one · optional
  • Do you have HOA onsite management experience? choose one · optional
  • Are you able to relocate (if applicable) and begin employment within 30-60 days of accepting an offer? choose one · optional