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ITCAN PTE. LIMITED

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M365 Service Desk Agent

Posted Updated
Discussion
  • M365 requirement
  • MacOS support knowledge
  • Good understanding of hardware and peripherals
  • Familiar with:o
  • M365 Admin Center (Users, Licenses, Service Health)o Teams/SharePoint/Exchange Admin Centerso Entra ID (Azure AD) – users, sign in logs (read), MFA settingso Intune portal – device/app basics
  • Microsoft 365 Certified: Fundamentals (MS 900) (strongly preferred)

Skills

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