Machinery Service Tech/Mechanic 2
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We Build Better Communities
Be Part of the Hawthorne Difference!
Hawthorne Cat is a family-owned company that has led its markets for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and government.
Every member of our team plays a significant role in our success. Hawthorne Cat hires individuals who share our vision of Building Better Communities with our Customers and our values of Passion, Respect, Integrity, Dedication and Excellence (PRIDE).
If you are looking to build your future with an established, thriving company with countless opportunities for growth and advancement, you’ve come to the right place! At Hawthorne Cat, we’re always looking for exceptionally skilled, hardworking individuals interested in contributing to our success and the success of the communities that we serve.
Our people are our most valuable asset. That’s why at Hawthorne Cat we are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure, and maintain a work/life balance.
POSITION SUMMARY:
As a technician, with minimal supervision, you are responsible for providing high quality repairs on Caterpillar and allied equipment. You will diagnose and troubleshoot engines, powertrains, electrical, and hydraulic systems; experience with cat diagnostic equipment, Cat repair tooling, rigging, and blocking equipment is essential. Due to multiple projects, you will be assigned, this position requires planning and organization skills with a particular emphasis on controlling job costs. You will investigate, analyze, and identify issues in order to make recommendations for the appropriate repairs. Our technicians work with a variety of people, communication skills that include strong interpersonal skills, effective writing, basic computer skills, and ability to respond to the lead technicians/management in a positive, caring, and timely manner is required.
ESSENTIAL FUNCTIONS:
- Analyze and diagnose equipment malfunctions.
- Remove and install parts, disassemble, and assemble components, and test and adjust assemblies with minimal supervision.
- Perform Caterpillar updates as directed by Caterpillar, Inc.
- Analyze all Caterpillar and allied product equipment systems and components for proper operation based on theory of design.
- Effectively communicate with peers, leads and other staff members.
- Organize a job in a logical and economical sequence.
- Utilize Cat Interact and Servicelink (computer programs) and other online tools as required.
- Order parts through DBS (Dealer Business System).
- Enter your labor time daily (DBS).
- Perform assigned work within the communicated time quoted/flat rated.
- Conduct customer training in proper use of Caterpillar equipment as needed.
- Complete assigned jobs to meet flat rate times with minimal to no rework.
- Write service reports that accurately document diagnosis and repairs performed on a daily basis.
- Attend toolbox meetings as required.
- Adhere to all company policies.
- Follow contamination control and OSHA/MSHA rules and regulations.
- Guide/mentor/train technicians with less expertise in the repairs of Caterpillar machines and systems.
- Perform other duties as assigned.
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:
- High school diploma or equivalent
- Prefer to have one of the following.
- Five to eight (5-8) years of experience in the repair of Caterpillar or other heavy equipment products.
- Successful completion of Level One Technician program
- General knowledge of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software and cranes/rigging equipment.
- Ability to provide accurate information to lead/supervisor for quoting.
- Ability to adapt to changes in the work environment;
- Manages competing demands;
- Changes approach or method to best fit the situation;
- Deals with frequent change, delays, or unexpected events.
- Must be able to obtain a passing score for the crane qualification test performed by a qualified Hawthorne trainer for this position.
- Ability to work unsupervised efficiently and be part of a team environment.
- Must be able to pass the Lock Out / Tag Out & Forklift certification class provided by a qualified Hawthorne trainer for this position.
- Perform the position with pride in professionalism while following Hawthorne’s code of conduct.
- Possess basic computer knowledge and ability to use service software required in position.
- Must have valid California Driver’s License with a clean record.
- Shop Requirements: Valid California Class “C” driver’s license.
- Field Requirements: Valid California Class “B” driver’s license, if assigned vehicle is required.
- Furnish all hand tools required to repair, test and diagnose hydraulic, air, power train, electrical and electronic systems on Caterpillar equipment.
- NOTE: Some high dollar value tooling is supplied by Hawthorne.
- Contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
PHYSICAL DEMANDS:
Walking and moving about on foot often through uneven terrain.
Hands/arms operating equipment, hand and power tools.
Lifting: Up to 50 lbs. daily, frequent exertion. Raises or lowers miscellaneous equipment parts and tools.
Handling: Works with hands.
Reaching: Extends hands and arms in any direction.
Standing: Remains in standing position if required for certain repair or maintenance work.
Climbing: In and out of equipment.
Vision: Reads work tickets, parts and service books and operates heavy equipment.
Talking: Communicates via telecommunications, in writing, and in person.
Sitting: Sits in equipment and in vehicles.
Stooping: Bends body downward and forward by bending at knees or waist.
Hearing: Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication via telecommunications and in person.
Laying: Lies in prone position under vehicles and equipment.
ENVIRONMENTAL:
Noise: Works in conditions with constant or intermittent noise.
Temperatures/Weather: Works in the field, outside with variations of temperature and weather.
Exposure: Foul odors, fumes and harsh substances.
HERE’S WHAT WE OFFER…
- Competitive Compensation
- A great work environment and culture
- Career growth and advancement opportunities
- Training
- Medical, Dental and Vision plans
- Medical Video Appointments available
- Health Savings Account available
- Paid Time Off (PTO) Pay
- 401(k) Plan + Company Matching
- Health and Dependent Care Flexible Spending Accounts
- Life & Accident Insurance
- Employee Assistance Programs
- Legal Plan
- Travel Assistance Plan
- Wellness Programs
- Referral Bonus Program
- Longevity Bonus Program
- Recognition Programs and much more
- Hawthorne CAT discounts
- Boot Reimbursement
- Tuition Reimbursement
- Company-Supplied Uniforms
- Advanced Technical Training
- Estimated Compensation $38 - $50 per hour
Interested in joining the Hawthorne team? Check out our current available positions at:
ACCOMMODATIONS: Reasonable accommodations for essential functions of the position will be considered.
Hawthorne Cat® is an Equal Employment Opportunity/Affirmative Action Employer. M/F/V/D
Hawthorne Cat® Participates in E-Verify.
Skills
As published by greenhouse · 69 questions · 12 written answers
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter
Short answers (31)
- Preferred First Name optional
- Salary Expectations
- Date Available to Start
- Employment Record: Most Recent Employer Name optional
- Employment Record: Most Recent Employer Address optional
- Employment Record: Most Recent Employer Reason for Leaving optional
- Employment Record: Previous Employer Name optional
- Employment Record: Previous Employer Address optional
- Employment Record: Previous Employer Reason for Leaving optional
- Employment Record: Previous Employer Name optional
- Employment Record: Previous Employer Address optional
- Employment Record: Previous Employer Reason for Leaving optional
- I have disclosed all information that is relevant and should be considered applicable to my candidacy for employment. I understand, where permissible under applicable state and local law, I may be subject to a pre-employment drug test after receiving a conditional offer of employment, and must receive a negative result for illegal drug use before being permitted to commence work with the Company. I understand, where permissible under applicable state and local law, I may be subject to a pre-employment medical examination after receiving a conditional offer of employment, and must meet the qualifications for the position, with or without reasonable accommodation, before being permitted to commence work with the Company. I understand, where permissible under applicable state and local law, I may be subject to a pre-employment background check after receiving a conditional offer of employment to investigate my criminal background and other matters related to my suitability for employment. INITIALS:
- I hereby certify that the information given by me is true in all respects. I authorize the Company and its representatives to contact my prior employers and all others (with the exception of my current employer, only if I have marked "May we contact your present employer" on this applicable as "No") for the purpose of verification of the information I have supplied and release same from any liability resulting from the information released. I authorize, employers, schools and other persons named on this application to provide any information or transcripts requested. INITIALS:
- I understand employment with Company is also contingent on my providing sufficient documentation necessary to establish my identity and eligibility to work in the United States. If employed, I understand that as a condition of employment that I may be required to agree to and sign a non-solicitation, non-disclosure, and/or other similar agreements. I also agree to notify the organization during the pre-employment process of any non-solicitation, non-disclosure, and/or other similar agreements that I may have already signed with current and former employers. I expressly understand and agree that, if employed, my employment, having no specified term, is based upon mutual consent and may be terminated at will, with or without cause, by either party (Company or me) without prior notice to the other, unless otherwise prohibited by law. I understand that no representation, whether oral or written, by any representative or agent of Company, at any time, can constitute an implied or express contract of employment. I further understand no representative or agent of Company has the authority to enter into an agreement for employment for any specified period of time or to make any change in any policy, procedure, benefit or other terms or condition of employment other than in a document signed by an authorized representative. I understand that the technical processing and transmission of the application, including my personal information, may involve (a) transmissions over various networks, including the transfer of this information to the United States and/or other countries for storage, processing and use by Company, its affiliates, and their agents; and (b) changes to conform and adapt to technical requirements of connecting networks and devices. Accordingly, I agree to permit such parties to make such transmissions and changes, and hereby provide the necessary consent for the same. INITIALS:
- State Specific Notices Massachusetts Applicants: IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT. AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITIES. Maryland Applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAPH EXAMINATION OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100. I certify that all of the above information is true and complete, and I understand that any falsification or omission of information may disqualify me from further consideration for employment or, if hired, may result in termination regardless of the time elapsed before discovery. Note: An offer of employment is conditioned upon complying with Company's requirements including, but not limited to, signing a consent to conduct a background investigation. I AGREE, AND IT IS MY INTENT, TO SIGN THIS EMPLOYMENT APPLICATION BY CHECKING THE "I ACCEPT" BOX BELOW AND BY ELECTRONICALLY SUBMITTING THIS DOCUMENT TO COMPANY, I UNDERSTAND THAT MY SIGNING AND SUBMITTING THIS DOCUMENT IN THIS FASHION IS THE LEGAL EQUIVALENT OF HAVING PLACED MY HANDWRITTEN SIGNATURE ON THE SUBMITTED DOCUMENT. INITIALS:
- Salary Expectations
- Date Available to Start
- Employment Record: Most Recent Employer Name optional
- Employment Record: Most Recent Employer Address optional
- Employment Record: Most Recent Employer Reason for Leaving optional
- Employment Record: Previous Employer Name optional
- Employment Record: Previous Employer Address optional
- Employment Record: Previous Employer Reason for Leaving optional
- Employment Record: Previous Employer Name optional
- Employment Record: Previous Employer Address optional
- Employment Record: Previous Employer Reason for Leaving optional
- I have disclosed all information that is relevant and should be considered applicable to my candidacy for employment. I understand, where permissible under applicable state and local law, I may be subject to a pre-employment drug test after receiving a conditional offer of employment, and must receive a negative result for illegal drug use before being permitted to commence work with the Company. I understand, where permissible under applicable state and local law, I may be subject to a pre-employment medical examination after receiving a conditional offer of employment, and must meet the qualifications for the position, with or without reasonable accommodation, before being permitted to commence work with the Company. I understand, where permissible under applicable state and local law, I may be subject to a pre-employment background check after receiving a conditional offer of employment to investigate my criminal background and other matters related to my suitability for employment. INITIALS:
- I hereby certify that the information given by me is true in all respects. I authorize the Company and its representatives to contact my prior employers and all others (with the exception of my current employer, only if I have marked "May we contact your present employer" on this applicable as "No") for the purpose of verification of the information I have supplied and release same from any liability resulting from the information released. I authorize, employers, schools and other persons named on this application to provide any information or transcripts requested. INITIALS:
- I understand employment with Company is also contingent on my providing sufficient documentation necessary to establish my identity and eligibility to work in the United States. If employed, I understand that as a condition of employment that I may be required to agree to and sign a non-solicitation, non-disclosure, and/or other similar agreements. I also agree to notify the organization during the pre-employment process of any non-solicitation, non-disclosure, and/or other similar agreements that I may have already signed with current and former employers. I expressly understand and agree that, if employed, my employment, having no specified term, is based upon mutual consent and may be terminated at will, with or without cause, by either party (Company or me) without prior notice to the other, unless otherwise prohibited by law. I understand that no representation, whether oral or written, by any representative or agent of Company, at any time, can constitute an implied or express contract of employment. I further understand no representative or agent of Company has the authority to enter into an agreement for employment for any specified period of time or to make any change in any policy, procedure, benefit or other terms or condition of employment other than in a document signed by an authorized representative. I understand that the technical processing and transmission of the application, including my personal information, may involve (a) transmissions over various networks, including the transfer of this information to the United States and/or other countries for storage, processing and use by Company, its affiliates, and their agents; and (b) changes to conform and adapt to technical requirements of connecting networks and devices. Accordingly, I agree to permit such parties to make such transmissions and changes, and hereby provide the necessary consent for the same. INITIALS:
- State Specific Notices Massachusetts Applicants: IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT. AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITIES. Maryland Applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAPH EXAMINATION OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100. I certify that all of the above information is true and complete, and I understand that any falsification or omission of information may disqualify me from further consideration for employment or, if hired, may result in termination regardless of the time elapsed before discovery. Note: An offer of employment is conditioned upon complying with Company's requirements including, but not limited to, signing a consent to conduct a background investigation. I AGREE, AND IT IS MY INTENT, TO SIGN THIS EMPLOYMENT APPLICATION BY CHECKING THE "I ACCEPT" BOX BELOW AND BY ELECTRONICALLY SUBMITTING THIS DOCUMENT TO COMPANY, I UNDERSTAND THAT MY SIGNING AND SUBMITTING THIS DOCUMENT IN THIS FASHION IS THE LEGAL EQUIVALENT OF HAVING PLACED MY HANDWRITTEN SIGNATURE ON THE SUBMITTED DOCUMENT. INITIALS:
Pick from a list (26)
- Are you legally authorized to work in the U.S.?
- Do you now, or will you in the future, require immigration sponsorship for work authorization (e.g., H-1B)? (if hired, verification will be required consistent with federal law.)
- Are you at least 18 years old?
- Have you worked for this Company before?
- Do you have any relatives employed by this organization?
- If you provided a phone number, do you consent to receiving follow-up communication via text message (or SMS message) regarding your application status?
- Employment Record: Most Recent Employer - May We Contact? optional
- Are you legally authorized to work in the U.S.?
- Do you now, or will you in the future, require immigration sponsorship for work authorization (e.g., H-1B)? (if hired, verification will be required consistent with federal law.)
- Are you at least 18 years old?
- Have you worked for this Company before?
- Do you have any relatives employed by this organization?
- If you provided a phone number, do you consent to receiving follow-up communication via text message (or SMS message) regarding your application status?
- Employment Record: Most Recent Employer - May We Contact? optional
- I have reconditioned a 15 liter or larger engine
- I have performed an in-frame overhaul
- I have effectively done trouble shoot of a low power complaint
- I can effectively troubleshoot a power shift transmission performance complaint
- I can explain power flow in a power shift transmission
- I have effectively troubleshoot complex hydraulic systems performance complaints on excavators
- I have troubleshooted hydrostatic systems
- I have troubleshooted Tier 4 and emission related complaints
- I am able to explain the difference between NOx reduction and PM reduction
- I can effectively read both electrical and hydraulic schematics
- I can effectively troubleshoot complex electrical systems
- I can mentor lower-level technicians in all the above-mentioned areas
Written answers (12)
- Current Address
- How did you hear about us? If referred by a Hawthorne Employee, please provide the name of the Employee.
- List any work related certifications or licenses you currently possess. optional
- Employment Record: Most Recent Employer Job Title and Description optional
- Employment Record: Previous Employer Job Title and Description optional
- Employment Record: Previous Employer Job Title and Description optional
- Current Address
- How did you hear about us? If referred by a Hawthorne Employee, please provide the name of the Employee.
- List any work related certifications or licenses you currently possess. optional
- Employment Record: Most Recent Employer Job Title and Description optional
- Employment Record: Previous Employer Job Title and Description optional
- Employment Record: Previous Employer Job Title and Description optional