Maintenance Supervisor

The Maintenance Supervisor is responsible for overseeing and participating in the day to day corrective

and preventative maintenance operations on their assigned property. This position leads the

maintenance team in providing safe, timely and high quality service to residents while ensuring that

apartments, common areas building systems, grounds, and equipment are properly maintained.

The Maintenance Supervisor coordinates daily work assignments, prioritizes, completes, and monitors

work orders, oversees preventative and corrective maintenance, and responds to maintenance

emergencies. This position also works closely with property management, residents and vendors to

ensure maintenance needs are addressed promptly and professionally.

Supervisory Responsibilities:

• Supervise, assign, and coordinate daily work for maintenance staff.
• Train, coach, and evaluate employees to ensure performance and productivity.
• Schedule staff, prioritize work orders, and coordinate shift and on-call coverage as needed.
• Ensure employees follow safety procedures, company policies, and maintenance standards.
• Conduct or assist with property inspections and follow up on identified maintenance or safety concerns.
• Ensure maintenance staff maintain a professional appearance and provide courteous, respectful service to residents.

Duties/Responsibilities:

• Oversee and participate in preventative and corrective maintenance of residential units, common areas, building systems, equipment, and grounds.
• Respond to resident maintenance requests and prioritize work based on urgency, resident needs and operational requirements.
• Monitor and ensure timely completion of work orders, apartment turns, make ready work and routine maintenance.
• Troubleshoot and address plumbing, electrical, HVAC, appliance, carpentry, painting, drywall, and general building maintenance issues.
• Conduct regular inspections of apartments, common areas, mechanical rooms, equipment, and property grounds to identify maintenance and safety concerns.
• Maintain accurate and timely maintenance records, work orders, preventative maintenance schedules, inventory, and other documentation as required.
• Coordinate with vendors and contractors for repairs, preventative maintenance, inspections, and property projects.
• Monitor vendor and contractor work to ensure repairs and services are completed safely, timely, and according to property standards.
• Maintain appropriate inventory of maintenance supplies, parts, tools, and equipment and assist with controlling maintenance expenses.
• Identify recurring maintenance issues and recommend repairs, improvements, and cost saving measures.
• Assist with emergency maintenance situations, including plumbing leaks, loss of hear or air conditioning, electrical issues, and other urgent property needs.
• Build and maintain positive relationships with residents by providing professional, courteous, and responsive customer service while addressing maintenance concerns and requests.
• Ensure maintenance areas, mechanical rooms, common areas, and work areas are kept clean, safe, and organized.