Managed Services Finance Analyst Senior Associate

About Us

Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.

Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.

With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.

Line of Service Overview

Internal Firm Services (IFS) is the trusted foundation of PwC, delivering innovative managed services and operational capabilities that enable our clients’ evolving needs. A career in IFS offers diverse opportunities across Human Capital, Finance, Technology, Clients & Markets, Marketing & Communications, Risk & Quality, Partner Development, Office Management, and Managed Services. We don’t just support the business—we shape it, driving strategies and initiatives that power growth and transformation across PwC Middle East.

Business Unit Overview

Managed Services is the delivery and execution business within PwC, providing operational solutions for clients. It brings the best of PwC’s advisory capabilities, our technology expertise and our operational delivery to help clients solve complex problems.

How you’ll contribute

As a Senior Finance Analyst, you will work across one or more core finance processes, delivering these activities for customers of PwC. You’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.

Responsibilities include but are not limited to:

Accounts Payable:

• Complete ownership of accounting and reconciliations; ensures accuracy and timeliness.
• Manage monthly closing financial records and posting of month-end information; ensure accuracy of financial statements.
• Prepare monthly and quarterly reporting, as required.
• Assist accountants and controllers with accounts payable issues or problems.
• Review and process invoices along with providing resolutions for the invoices and releasing them for payment.
• Resolve all vendor queries and requests received via emails or tickets within the agreed service level agreement (SLA).
• Maintain exception logs for process-related exceptions as and when they occur for knowledge retention.
• Independently perform transactional tasks which support the compliance, planning, and execution of assigned processes.
• Enforce the internal compliance policy and guidelines established by management in daily operational activities.
• Perform daily internal audits to ensure all invoices and queries are balanced as per guidelines.
• Maintain a tracker of exceptions and ensure invoices and queries are balanced based on the exception tracker.

Order to Cash:

• Identify and rectify unidentified cash and manage end-to-end process of cash office reconciliations.
• Identify exceptions in cash office reconciliations and follow up with stores for proper closure.
• Report cash shortages or surpluses and send for payroll recovery for amounts above threshold as per policy.
• Work closely with merchants for credit card settlement issues and chargebacks.
• Follow up on customer and internal disputes, customer questions, and work between departments to get resolutions.
• Make collection calls to customers, email or fax invoices, or send hard copies mailed out to customers as per their requests.
• Solve queries related to cash applications and coordinate with customers.
• Demonstrate extensive knowledge and ability to perform day-to-day operations while maintaining SLA.
• Work as part of the Order to Cash processing team accountable for the process starting with customers’ enquiry and involving sales order from customer to delivery and invoicing.
• Determine financial outcomes by collecting operational data and reports, conducting analysis, and reconciling transactions.

What you’ll bring

Years of experience: Minimum 3-6 years of professional experience, ideally having worked with a diverse portfolio of people, processes and technology with a leading firm, preferably in the Middle East region.

Education: Bachelor's degree in finance, business management or administration, or equivalent master’s degree in finance, business management or administration from an accredited university is preferred. Certifications in relevant fields (e.g., ACA, ACCA, CIMA) would be advantageous.

Technical skills:

• Finance and accounting processes
• Regional accounting standards and practices
• Financial planning and analysis
• Operational delivery
• ERP systems (e.g., SAP, Microsoft)
• Excellent communication skills with a good command of written and spoken English and Arabic
• Strong understanding of procure to pay (P2P) or order to cash (O2C) processes and related accounting knowledge preferred

Soft skills:

• Communicate with impact
• Results driven
• Drive organizational excellence

Language skills: Proficient in written and spoken English. Arabic is a plus.

Travel requirements: Flexibility to travel up to 100% of the time within Saudi Arabia. This means you may be required to work away from your base office location regularly and frequent overnight stays may be required. Where possible, preferences will be taken into account to balance career development, personal needs, business and client requirements.

At PwC we are an equal opportunity employer and as part of our commitment to both our regional sustainability strategy and to remain compliant with relevant local labor laws, some roles will be dedicated to national talent only.

How you’ll make a difference

At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.

Why you’ll love working at PwC

At PwC Middle East, you’ll find more than just a job—you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.