manager
- Daily Operations: Oversee day-to-day shop activities, open/close the shop, and maintain a clean environment.
- Staff Management: Schedule front desk staff and massage therapists; foster a positive team environment.
- Customer Care: Greet clients, manage appointments (phone/online), and resolve any customer service issues.
- Sales & Marketing: Promote packages, gift cards, and memberships to increase revenue.
- Inventory Control: Monitor and restock spa supplies (linens, oils, retail products).