Manager, Accounts Receivable
Description
Overview
At QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible.
We’re dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we've grown into a force for positive change. With thousands of employees across six continents, collaboration is our greatest strength. We’re always striving to identify talented individuals to join our exceptional teams.
We have played a pivotal role in shaping modern science and healthcare, and we're just getting started. If you're someone who thrives on new challenges, values diversity and wants to make a tangible difference in people's lives, then QIAGEN is the place for you.
At QIAGEN, every day is an opportunity to make a real-life impact.
Join us, grow with us, and together, let's shape the future of biological discovery.
About the opportunity
Join QIAGEN’s Shared Services Center in Manila and lead an Accounts Receivable team supporting multiple countries across APAC, EMEA and beyond. This role offers the opportunity to lead a team of more than 14 professionals while overseeing end-to-end Accounts Receivable and Collections activities, strengthening operational performance and delivering a high-quality service to internal and external stakeholders.
Your tasks include
- Leading, coaching and developing an Accounts Receivable team of more than 14 FTEs, including supporting recruitment, training, performance management, retention and professional development.
- Managing end-to-end Accounts Receivable activities, including invoicing, cash application, account reconciliation, collections, period-end closing, travel expense settlements and audit and budgeting support.
- Monitoring and improving key AR performance indicators, including Days Sales Outstanding (DSO), Aging, Collection Effectiveness Index (CEI), overdue balances and bad debt.
- Ensuring service quality against agreed Service Level Agreements while maintaining compliance with accounting policies, SOX requirements, internal controls and applicable procedures.
- Partnering with Commercial, Customer Service, Finance, Treasury and Business Leaders to address complex customer, collections and cash-flow matters and managing escalations effectively.
- Driving continuous improvement, automation, standardization and operational excellence across Accounts Receivable processes.
- Integrating transitioned activities into daily operations while managing allocated budgets and building strong, trusted relationships with stakeholders.
Your profile
- Bachelor’s degree in Accounting, Finance or a related discipline, or equivalent relevant professional experience.
- At least 8 years of progressive experience in Collections or Accounts Receivable, including direct people-management responsibility.
- Demonstrated experience leading teams in a global shared services environment, including geographically dispersed teams supporting APAC and/or EMEA.
- Strong working knowledge of SAP S/4HANA, accounting processes, Accounts Receivable controls, and AR performance management, including DSO, Aging, Collection Effectiveness Index (CEI), overdue balances and bad debt.
- Proven experience driving process improvement, automation, standardization and operational excellence, complemented by advanced proficiency in Microsoft Excel and Word.
- Strong leadership, stakeholder management and communication skills, with excellent English proficiency and the ability to build effective relationships across different levels and functions.
- Amenability to working from QIAGEN’ Manila's McKinley West, Taguig City location on a 3:00 PM to 12:00 midnight shift.
What we offer
Bonus/Commission
Local benefits
Referral Program
Volunteer Day
Internal Academy (QIALearn)
Employee Assistance Program
Hybrid work (conditional to your role)
Our people are the heartbeat of everything we do. Passion drives us as we push boundaries to innovate and evolve. We inspire with our leadership and make an impact with our actions. We cultivate a collaborative, supportive environment where each individual and team can flourish. We champion accountability and encourage entrepreneurial thinking.
QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability.