Manager
Strong knowledge of Cash Application, Wire, Lockbox, Manual and Auto Payments, credit and collections.
- Basics accounting knowledge.
- Sound knowledge of Cash Application, Wire, Lockbox, Manual and Auto Payments
- O2C/AR Cycle
- Understanding on Suspense Accounts, Unidentified payments, Aging reporting
- Manage collections on high value portfolios and follow-up onoverdue receivables
- Execute dunning process and track collection effectiveness
- Review AR aging and prioritize high-risk accounts
- Engage with customers to resolve payment delays
- Recommend account blocks and credit actions
- Handle queries, raising disputes & driving resolution
- Support credit hold/release decisions based on risk & monitorcredit exposure
- Support month-end close reconciliations and collection reporting
- Ensure adherence to SLAs and collection targets
- Adhere to client internal control framework and support audits checks
- Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency.
- Providing coaching and feedback to team members to enable them to improve their performance
- Handling Escalation
- Provide inputs on process and system to the team
- Ability to research on the exception item and being responsible to clear the aged items
- Follow-up with Sales & other teams for any pending and unresolved items.
- Good Knowledge in SAP S4
- Assign work to the team members on a daily basis
- Review daily transactions & monitor completion of work
- Qualifications Graduate/Masters in Accounting
- Good accounting knowledge which includes, preparation of JE and AR knowledge(Cash Application, Billing, Disbursement)
- Strong understanding of collections and AR lifecycle
- Hands-on experience in dunning and recovery processes
- At least 9-12 years of operational experience
- Excel skills and knowledge of SAP is desired
- Strong numerical skills with an attention to detail
- Good written and Oral communication skills
- Ability to prioritize & multi-task
- Exhibits meticulous attention to detail
- Excellent problem solving & analytical skills