Manager Geographic Activities Volunteer Experience (E6197)
Posted Updated
Description
Job Summary
The primary purpose of this position is to provide resources and support to the geographic units within IEEE Member and Geographic Activities (MGA). The role focuses on advancing MGA's mission by designing, implementing, and enhancing programs that equip geographic unit volunteers with the essential resources, training, and guidance needed to deliver valuable activities and services to their members.
This position collaborates closely with IEEE staff, MGA committees, and MGA volunteer leadership across various pillars; strategic alignment, training oversight, resource development and project management, to strengthen volunteer engagement, geographic unit leadership development, and operational effectiveness across Sections, Regions, and other geographic entities. The incumbent ensures a clear, coordinated, and comprehensive volunteer experience by facilitating communication, aligning priorities, and supporting the successful delivery of programs that enhance volunteer value and geographic unit performance.
This position typically reports to the Sr. Director, Geographic Activities and will have up to 2 direct reports. Those reports have responsibility for the Training Committee. The incumbent must have the ability to take the lead and work with minimal supervision.
Key Responsibilities
The primary purpose of this position is to provide resources and support to the geographic units within IEEE Member and Geographic Activities (MGA). The role focuses on advancing MGA's mission by designing, implementing, and enhancing programs that equip geographic unit volunteers with the essential resources, training, and guidance needed to deliver valuable activities and services to their members.
This position collaborates closely with IEEE staff, MGA committees, and MGA volunteer leadership across various pillars; strategic alignment, training oversight, resource development and project management, to strengthen volunteer engagement, geographic unit leadership development, and operational effectiveness across Sections, Regions, and other geographic entities. The incumbent ensures a clear, coordinated, and comprehensive volunteer experience by facilitating communication, aligning priorities, and supporting the successful delivery of programs that enhance volunteer value and geographic unit performance.
This position typically reports to the Sr. Director, Geographic Activities and will have up to 2 direct reports. Those reports have responsibility for the Training Committee. The incumbent must have the ability to take the lead and work with minimal supervision.
Key Responsibilities
- Volunteer Experience (60%)\:
- Partner with the Sr. Director on initiatives and volunteer resources that strengthen the global geographic structure of IEEE.
- Support the development and implementation of resources, training materials, and best practices that enhance volunteer engagement, day to day operations and development across IEEE Geographic Units
- Coordinate with Geographic Unit leadership to identify resource challenges and recommend resources, and training to improve volunteer effectiveness and further to ensure alignment, transparency, and information sharing
- Analyze feedback from Geographic Unit volunteers to identify trends and identify and implement improvements to volunteer support programs.
- Develops new programs that expand volunteer participation and leadership pipelines across Geographic Units.
- Facilitate periodic forums amongst the Geographic Units.
- Responsible for the creation and maintenance of guidelines, documentation, on-demand materials and best-practice resources for geographic units.
- Awards and Recognition (10%)\:
- Provides administrative and program support for the MGA Awards and Recognition Committee and program. Ensures the Geographic Unit awards liaisons are provided with adequate training materials, and the Geographic Units award programs are effective and operational.
- Manages the production schedules for all aspects of the MGA Awards and Recognition program and Committee which includes all face-to-face and virtual meetings.
- Training (20%)\:
- Oversees the MGA Volunteer training program on the Center for Leadership LMS, and the IEEE VoLT program.
- Ensures the MGA volunteer training offerings are robust, current and compliant with documented processes.
- Responsible to plan and deliver leadership training sessions, webinars, and workshops for IEEE volunteers.
- Ensures the MGA geographic unit volunteer related webpages on ieee.org are updated with current and consistent information.
- Administrative 10%)\:
- Track and report on program outcomes, volunteer participation, and engagement metrics.
- Called upon to provide support and/or oversight of select MGA related and occasionally time-sensitive short-term and long-term projects on an as needed basis.
- Proactively identifies and manages Region level support needs.
- Manages the implementation of priority initiatives that are assigned within the applicable areas of responsibility.
- Provide accurate, timely, proactive and professional direction to direct report staff and their respective MGA Committees.
- The incumbent is expected to share subject matter expertise and work with staff and volunteers in a solution-oriented capacity.
- Collaborate with cross-organizational teams to align MGA initiatives with IEEE strategic goals and member needs.
- Contributes to the department and its activities as requested
- Willingness to work outside of regular business hours as required by the needs of the business
- Performs other duties as assigned
- 10% Domestic and International