Manager, Human Resources

Job Title: Functional Job Family:	Manager, Human Resources Human Resources
Primary Job Family:	Individual Contributor
MRC Band:	7
Reports to: Department :	Vice President, Human Resources, South Asia Human Resources

JOB SUMMARY

Assists in carrying out the daily HR Generalist activities of the Human Resource Office including recruitment, total compensation, training and development and project manage HR initiatives in South Asia, with special focus on West India market. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures. To provide primary HR business partner support to the SDHR, West India. The role will be based out of Marriott’s Mumbai Office.

CANDIDATE PROFILE

Education and Experience

• Graduate Degree/ Post Graduate degree in Human Resources; 3-5 years experience in the human resources, management operations, or related professional area.

CORE WORK ACTIVITIES

Assisting in Managing Recruitment and Hiring Process for General Manager / No. 1 Hotel Managers, Pre-opening properties / South Asia Voyage batch

• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.
• Assists with managing opening/sourcing/assessing/hiring of candidates on HRMS.
• Assists in establishing and maintains contact with external recruitment sources.
• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.
• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.
• Assists in monitoring candidate identification and selection process.
• Performs reference checks & quality control on candidate identification/selection.
• Assists with salary negotiation & closing offers.

Assisting in Managing creating of Location Code / MARSHA code / New Employee Record on HRMS for Pre-opening hotels / Conversion hotels

• Support in creation of Hotel Classification
• Assists with departmental orientation/onboarding program for employees to receive the appropriate new hire training to successfully perform their job
• Release offer letter to new hires
• Assists with creating employee record, EID & email address set up for all new hires at Pre-opening & General Managers across South Asia

• Manages implementation of HRMS and Payroll system in a new hotel

Assisting in Maintaining Employee Relations

• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).
• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.
• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner
• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.

Assisting in Project Managing HR initiatives

• Maintains Power BI reports for Life on Time (LOT) and communicates the updates to SDHR and VP HR monthly
• Coordinates with HRMS and Payroll partners for LOT data updates, maintains accuracy and authenticity of the data, escalates inadequacies to relevant stakeholders
• Conducts a trend analysis of important metrics and highlights critical points to SDHR
• Project manages transition of HRMS/Payroll system in existing hotels across South Asia

Managing Data Integrity / Real Time Transaction and other Compliance metrics

• Project Manages the process to ensure South Asia is compliant with real time transactions and timely termination compliance
• Understands the gap to compliance and assists hotels to overcome them through coordinated training and problem resolution

• Assist in implementation of revised HR policies and processes through timely communication, coordination with teams

Supporting West market

• Collate hotel wise BSC updates across hotels in West India; identify low performing hotels and escalate critical areas with SDHR
• Assist in preparing market performance review decks, owner decks
• Audits employee data in mHUB to maintain accuracy and communicate corrections to hotel where necessary
• Support SDHR during merit increment cycle, HCP, Talent Management, Business Plan Review process
• Prepare and communicate new HR leader announcements, GM announcements
• Manage Voyage recruitment process in mHUB and support in Voyage induction & graduation ceremony

• Organize monthly HR leaders call and support in preparation of the presentation

  MANAGEMENT COMPETENCIES

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.