Manager - I2P

Overview of the role

The accounts payable (AP) manager is pivotal in ensuring governance within the accounts payable function. This includes managing vendor master data integrity and ensuring compliance with both internal policies and external regulations. The role emphasizes maintaining accurate vendor records and delivering timely, insightful reporting to support financial decision-making across 17 entities in Egypt. The AP manager is accountable for end-to-end governance of the invoice to pay cycle, including timely processing of invoices, payments, employee reimbursements, and advances.

Key responsibilities include service delivery performance against SLAs and KPIs, compliance with audit requirements, and acting as a primary resolution point for operational issues. Collaboration with treasury and finance teams is essential to prioritize payment accuracy and mitigate risks. The role involves leading a performance-driven culture, fostering a continuous improvement mindset, and empowering a diverse team for process enhancements and standardization.

What you will do

Invoice to pay operations management
Ensure SLA adherence for invoice processing and payments.
Manage percentage of invoices processed within agreed turnaround time.
Monitor reduction in backlog and aged items.

Payment governance and execution oversight
Execute on-time payment runs (F110 / urgent payments).
Ensure zero critical payment errors or duplicate payments.
Comply with approval matrix and delegation of authority.

Compliance, controls and audit readiness
Achieve zero high-risk audit findings related to invoice to pay.
Ensure VAT / tax compliance accuracy (local and group).
Ensure timely closure of audit points and internal control gaps.

Stakeholder and business unit management
Monitor business unit satisfaction score and feedback.
Reduce escalations and complaints.
Resolve business unit queries and disputes timely.

People leadership and capacity management
Enhance team productivity versus capacity plan.
Maintain attrition and absenteeism within acceptable range.
Complete performance development reviews, coaching, and development plans.

Reporting, KPIs and management visibility
Ensure accuracy and timeliness of invoice to pay dashboards and KPIs.
Conduct clear root cause analysis for variances.
Track and close action plans on time.

Required skills to be successful

• Strong leadership and team management capabilities.
• Excellent communication and stakeholder management skills.
• Ability to drive process improvement, standardization, and automation initiatives.
• High attention to detail and strong analytical skills for risk assessment and problem solving.

What qualifies you for the role

• Bachelor's degree in finance, accounting, business administration, or related discipline.
• 8-12 years of progressive experience in invoice to pay / accounts payable / finance operations, with at least 3-5 years in a managerial or supervisory role.
• Proven experience managing high volume transaction processing, multiple legal entities, and diverse business units within a shared services or corporate finance environment.
• Advanced knowledge of ERP systems (preferably SAP) and proficiency in MS Excel and reporting tools.