Manager in Training
Drive & Shine
Captain-Store Manager Job Description / Responsibilities
Total Comp: $100K+ (Base Salary and profit sharing included)
Lead the Team. Own the Experience. Grow the Business.
Drive & Shine is seeking a high-energy, people-first leader to manage one of our retail locations. As a Store Manager (also called “Captain”), you’ll lead the entire site — from customer service and sales to staffing, scheduling, and operational excellence. This is a hands-on role designed for a service-minded professional who thrives in a fast-paced, team-driven environment.
We’re not just looking for a manager. We’re looking for someone who sees potential in others, builds winning teams, and takes pride in delivering unforgettable customer experience.
What We Are Looking For:
We hire people who are HUNGRY | HUMBLE | SMART
Key Responsibilities:
· Lead all operations within your Drive & Shine location
· Recruit, hire, train, and develop your team with a focus on attitude, performance, and culture fit
· Coach team members daily and conduct regular formal reviews
· Set and manage labor goals, team schedules, and budget targets
· Ensure equipment is functioning properly and proactively manage repairs and maintenance
· Maintain inventory and proactively order supplies to avoid downtime
· Deliver exceptional service and “wow” experiences for every customer
· Keep the facility spotless — clean, organized, and guest-ready always
· Handle customer concerns and feedback with professionalism
· Communicate clearly with executive leadership (COO/CEO) on progress and priorities
· Foster a culture where every team member feels valued and motivated to grow
Industries and Backgrounds We Love:
We’ve seen strong success from district-level leaders in:
· Car Washes or Automotive Services
· Retail Multi-Unit Management (convenience, big box, quick service)
· Restaurants and Hospitality Chains
· Sales-Driven Consumer Service Brands
Physical Requirements:
· Work outdoors in all weather conditions (under the canopy), including extremely hot or cold environments
· Stand and walk for extended periods of time
· Lift and/or carry 25 to 35 pounds regularly
· Grip, grasp, or twist using hands and wrists regularly
· Stack, reach, and load items above head height
· Work a ten-hour shift, if required
· Bend, crouch, and crawl to perform job duties frequently
· Understand hazardous communication and safety information
· Monitor quality of work through visual inspection, if required
· Understand directions for machine operation
· Basic computer skills to log information as needed