Manager, Inside Sales - Customer Expansion

Join Team CARFAX as a Manager, Inside Sales – Customer Expansion

Why Mobility Global?

At Mobility Global, our mission is to provide the trusted information that helps billions of people build, sell, and own vehicles with confidence. As we shape the next generation of automotive intelligence through innovation, AI, and industry-leading data, we are creating new opportunities for our customers, our business, and our people.

CARFAX, a division of Mobility Global, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. CARFAX is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell – Show me the CARFAX™.

• 13x VA Best Places to Work
• 12x Top Workplaces in Washington (Presented by The Washington Post and WTOP)
• 9x Washingtonian Great Place to Work
• 5x USA Today Top Workplaces
• 5x St. Louis Post-Dispatch Best Places to Work

About the Role:

Are you a driven, people-first sales leader ready to build something from the ground up? This is your opportunity to lead a newly formed inside sales team, unlock growth within an established dealer customer base, and leave your mark on the future of our sales organization.

You'll build and inspire a high-performing team, pioneer a customer expansion sales motion, and drive real revenue results. We're looking for a competitive, disciplined, and people-focused leader who wins through coaching, accountability, and a relentless commitment to developing talent. If you thrive in fast-moving environments and have a bias toward action — we want to hear from you.

What you’ll be doing:

• Build & Lead the Team – Recruit, hire, onboard, and retain a high-performing sales team with clear expectations for revenue, activity, and productivity.
• Coach & Develop People – Conduct consistent one-on-ones, call reviews, and development planning to continuously improve seller performance.
• Drive Sales Performance – Maintain pipeline discipline, track key metrics, and provide accurate forecasting and visibility into team results.
• Refine the Sales Motion – Help develop and improve the customer expansion playbook, including account strategy, outreach, messaging, and objection handling.
• Remove Barriers – Identify obstacles to seller productivity and work cross-functionally to eliminate them.
• Build the Leadership Pipeline – Identify and mentor high-potential team members while fostering a culture of accountability, integrity, and long-term growth.

What we’re looking for:

• Demonstrated success in sales, account growth, or a revenue-producing role.
• Strong understanding of sales process, pipeline management, prospecting, and customer engagement.
• Experience mentoring, coaching, or developing others.
• Experience in a performance-driven environment with measurable goals.
• Proficiency with CRM, reporting, and sales productivity tools.
• Strong planning, organization, and follow-up skills.
• Excellent communication skills — both written and verbal.
• 5+ years’ formal people-management experience preferred; exceptional candidates with demonstrated peer leadership and influence will be considered.
• Automotive industry experience preferred.

This is a hybrid role with in-office expectations determined by location and subject to change based on evolving business needs.