Manager, Local & Direct Sales Procurement

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

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About Mitel:

Mitel is a global market leader in business communications, powering more than two billion connections every day. With customers in over 100 countries, we help organizations modernize their communications, strengthen collaboration, and deliver exceptional experiences. Our culture is built on innovation, integrity, and empowering our people to do their best work. At Mitel, you’ll join a team that values trust, encourages fresh thinking, and embraces diverse perspectives to drive meaningful impact.

Overview:

In this senior role you will lead the Local & Direct Sales Procurement Team and report to the global Chief Procurement Officer. You will also have considerable interaction with your peer the Head of Global & Strategic Procurement and a wide base of non-Procurement stakeholders.

This is a high-profile role with direct & significant impact on a complex global business and you will be expected to build strong & deep relationships with large numbers of stakeholders at all levels within & outside Mitel so that you understand what is required for their success and your stakeholders understand the role and value driven by your team - as a result significant complexity, personal responsibility, workload & working hour flexibility should be expected. Some international travel will also be required.

You will be responsible for all Strategic & Operational topics related to Procurement activities in the Countries within which Mitel operates as well as Procurement of 3rd Party Hardware, Software, Services & Solutions that Mitel resells directly to end customers.

You will lead Procurement-related input into BSI/ISO/Other certification audits & ensure compliance with Local & Global ESG/CSR regulations and Public Procurement rules.

You will be required to Lead & Develop your team so that they are also operating on this basis with their stakeholder base, are highly engaged with their role, team & company and perform at a high level.

You are responsible for the performance & results of your team so high quality, informed delegation is essential to success in this very busy role. You will be expected to ensure that your team is ready & able to take on delegated tasks & complete them effectively without your constant involvement.

Very high proficiency in German & English language are critical for success in this cross-cultural role.

Responsibilities:

• Build & Develop strong, mutually-supportive professional relationships with key stakeholders within & outside Mitel to maximize the positive impact of Procurement on our business
• Identify & implement the key Procurement strategies required to optimize commercial, operational & social outcomes of Mitel's business
• Lead, support & further develop your team to deliver high levels of capability, engagement, professionalism, performance & results
• Build Personal & Team expertise in the Products, Services & Solutions that Mitel offers and the markets within which we purchase & sell
• Conduct market monitoring and analyze supplier and pricing developments
• Ensure efficient operational performance & workload distribution and promote a collaborative culture within your team, Procurement & the wider Mitel organisation
• Ensure compliance with procurement processes, policies and governance standards - both Mitel-specific & external - and drive adoption of appropriate ESG/CSR/Social Value arrangements within our Procurement activities; Promote process optimization where possible
• Lead Procurement involvement in BSI/ISO/Other internal & external audit processes
• Lead/Guide your team in managing & executing high-value procurement activities across the full purchasing lifecycle including leadership of RFX's, Tender processes etc
• Lead/Guide your team in negotiating commercial aspects of contracts with suppliers and service providers; Work with Legal & Functional teams on the wider contractual & operational arrangements
• Lead/Guide your team in building, managing & further developing supplier relationships and performance
• Lead/Guide your team in supporting internal stakeholders in defining business requirements and specifications
• Lead/Guide your team in Identifying and implementing cost-saving and value-creation initiatives
• Manage escalation topics and support operational continuity

Requirements:

• 5+ years experience in Procurement within a technology or service-oriented environment - significant direct experience in supplier management, contract negotiations, and commercial discussions
• Demonstrable Management or Leadership experience & success within a complex matrix organisation
• Demonstrable strong communication and stakeholder management skills & experience - confident and professional interaction with internal and external stakeholders at all levels
• Evidence of delivery of significant commercial & operational results both personally and as part of a collaborative team
• Fluency in English & German is essential

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Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.