Manager, Manufacturing

Warby Parker is searching for a Manufacturing Manager to play a key role in helping set, execute, and manage our prescription eyewear fulfillment strategy. In this position, you’ll lead a team that manages the lifecycle of our optical orders—from the moment a prescription is approved to the time our glasses make it to the customer’s hands. We’ll count on you to improve, measure, and report out metrics regularly to stakeholders. Reporting to the Director of Manufacturing, you’ll make sure all of our optical efforts support the company’s needs and help position us for further growth. Sound like you? Read on!

What You’ll Do:

• Lead a manufacturing team that has full accountability for the operational performance of our third-party manufacturing network
• Manage KPIs related to quality, on-time fulfillment, cost, inventory control, and more
• Drive process improvements to reduce variability and lead time from order approval to final delivery, as measured by lab services metrics
• Oversee capacity planning tools to ensure we can meet our current and future demand—all in support of Warby Parker’s growth plan
• Support the launch of new lens offerings
• Serve as the liaison between our partners and internal stakeholders (e.g., the Customer Experience, Technology, Consumer Insights, Finance, and Merchandising teams)
• Develop, maintain, and train our partners on SOPs that incorporate stakeholders’ process requirements to facilitate manufacturing consistency and an amazing customer experience

Who You Are:

• The proud owner of a bachelor’s degree
• Equipped with 1+ years of people management experience
• Backed by 5+ years of experience and 3+ years of hands-on supply chain experience, including a strong working knowledge of supply chain processes, manufacturing processes, and vendor management
• A resourceful self-starter who’s armed with strong critical and analytical skills
• A positive team leader who can quickly build respect within your team and across stakeholder groups
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and database tools
• Knowledgeable in lean methodologies and/or Six Sigma certification
• Possessing CPIM or CSCP certification
• Experienced with Looker
• Able to travel for work up to 10% of the time
• Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees.

For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data.

For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek.

Some benefits of working at Warby Parker for full-time employees:

Health, vision, and dental insurance
Life and AD&D Insurance
Paid sick leave1
Paid Holidays1
Vacation days per year1
Retirement savings plan (401(k))
Parental leave (non-birthing parents included)
Short-term disability
Employee Stock Purchase Plan
Employee Assistance Program (EAP)
Bereavement Support
Optical Education Reimbursement
Free eyewear
And more (just ask!)
Some benefits of working at Warby Parker for part-time employees:

Employee Assistance Program (EAP)
Employee Stock Purchase Plan
Free eyewear
Paid sick leave2
And more (just ask!)

Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (“CPRA”).

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website.

1 WA only: Full-Time employees’ paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked). 2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked).

worked). 2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked).

About Us

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.

Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.