Manager of Inside Sales

Duties and Responsibilities:

• Manage and motivate the Inside Sales Representatives Team
• Set and track sales targets for your team
• Suggest and implement improvements in the sales administration process
• Coordinate department projects to meet deadlines
• Report on sales metrics and suggest improvements
• Prepare monthly, quarterly and annual sales forecasts
• Use customer feedback to generate ideas about new features or products
• Research and discover methods to increase customer engagement
• Ensure sales, finance and legal policies and procedures are met
• Build an open-communication environment for your team
• Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales
• Other duties as assigned.

In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.

Qualifications

Required Qualifications:

• Proven work experience leading a team of Inside Sales Representatives
• Hands on experience with CRM software, MS Excel, and business intelligence tools.
• In-depth understanding of the sales administration process
• Excellent interpersonal and communication skills
• Strong analytical and organizational skills
• Numerical abilities and problem-solving attitude
• Ability to work with a remote team
• Some travel required.

Preferred Qualifications

• BSc degree in Sales, Business Administration or relevant field preferred
• Experience using various call center software is a plus
• English/Spanish bilingual a plus.
• HVAC experience a plus
• Salesforce experience a plus

Education/Experience: BSc degree in Sales, Business Administration or

relevant field. 3-5 years

Work Environment: Ability to Travel as required.

Physical Demands Demand Frequency

Sedentary – Lifting 0-10 pounds Occasional

Light Lifting – 10-20 pounds Occasional

Moderate Lifting – 20 to 50 pounds Never

Heavy Lifting – 50 to 100 pounds Never

Pulling/Pushing, Carrying Never

Reaching or working above shoulder Never

Walking Frequent

Standing Frequent

Sitting Frequent

Stooping Never

Kneeling Never

Repeated Bending Never

Climbing Never

Desk Work/Computer use/Telephone use Constant

Operating a motor vehicle Frequent

Operating a commercial vehicle Never

Operating warehouse equipment, forklift, baseloid lift etc Never

Other – Talk, Drive, visit customers etc. Frequent

EEO Statement:

Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence.

Job Acknowledgment

Since the duties, responsibilities, qualifications and competencies described here are necessarily subject to change, I acknowledge that revisions to the job description may occur. All such changes will be communicated, and I understand that revised information may supersede, modify, or eliminate existing statements in the job description document. I have received the job description, and I understand that it is my responsibility to read, understand, and be able to perform the work described herein and revisions

made to it.