Manager, Product Readiness
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The Manager, Product Readiness focuses on ensuring products are ready for launch and ongoing success, encompassing tasks like defining product requirements, collaborating with cross-functional teams, and managing the product lifecycle.
- Product Strategy and Planning:
- Partner with Product Managers to assure that product business plans and business cases are complete.
- Ensure that the Company’s Product Management processes for Product Readiness are followed across the organization.
- Ensure product strategy aligns with the company's overall objectives.
- Partner with Product Managers to create and track product Objectives and Key Results (OKRs).
- Cross-Functional Collaboration:
- Collaborate with product managers, engineers, designers, and other stakeholders to ensure product documentation is complete and enables deep understanding of product features, functionalities, and roadmaps for subsequent phases.
- Facilitate communication and collaboration across different teams.
- Provide regular updates to cross functional stakeholders on the status of product enhancements and readiness phases.
- Product Lifecycle Management:
- Run pilots and proof of concepts with assistance from Solutions Managers and CS teams.
- Monitor and assess key performance indicators (KPIs) throughout the product's lifecycle.
- Ensure that the new product is performing consistently with the company's overall strategies and objectives.
- Leadership and Team Management:
- Lead and mentor product teams, providing guidance and support.
- Provide guidelines and checklists to help Product Managers and others to determine when products are “ready”.
- Develop and implement strategies to capture, organize, and disseminate comprehensive product knowledge across departments.
- Product Readiness:
- Ensure that products are ready for launch and ongoing success.
- Focus on the process preceding the "launch" of a new multi-faceted capability.
- Ensure each component remains adequately secure, performant, reliable, and observable.
- Provide support for new products for the first 120 days after launch to help make sure the launch is successful and adoption has begun.