Manager, Sales Operations
Roles & Responsibilities:
Experience Range - 10+ Years
Skills required - Looking for candidates with strong experience in Sales Operations from the Life Sciences, Clinical Trials or IRT industry.
- Salesforce – periodic review and upkeep of data, ensuring opportunities are updated properly by everyone across the Account/BD organization.
- Monthly forecast coordination across the Account/BD organization.
]Support for Monthly Business Review (MBR) and Monthly Operating Review (MOR) decks every month.
Ad hoc analysis on the pipeline report – ongoing.
Quarterly commissions coordination with Finance and BD leaders through to finalization.
Build effective partnerships with internal teams to facilitate collaboration and communication of relevant, digestible information for Sales and Marketing.
Serve as an interface between Product, Operations, Sales, Marketing, and Management on operational and reporting needs.
- Win/Loss analysis – with particular attention paid to accounts with decreasing win rate, and provision of value-added accounts to the Client Success team for follow-up.
- Collaborate with BD teams and Marketing to ensure all sales and marketing tools are in effective use.
- Compile an annual report of business analysis, insights, and competitor intel from the previous year for use in annual planning meetings
- Prioritize and condense key topics, create SWOT/PEST/Porter's analysis when appropriate, and provide recommendations for action.