Manager - Tele Collections - Housing - Collections - X bucket - Thane - Pinak Galaxy - JM

11287

Core Responsibilities

• Lead tele collections for housing portfolio to improve early bucket collections
• Manage pre delinquency campaigns through external vendors
• Implement startegies and processes apropos the voice of customers received through different campaigns
• Lead strategic initiatives like OD / LPC collections through tele collections team

Manage partners and implement autoimated tools for seamless customer experience

Desired Experience: Minimum 4-7 years in collection