Manager
Any graduate/Postgraduate with 7+ years of experience as a people manager or similar role with 6ss+ years of experience.
- Experience with SQL set-up and advanced queries development
- Relevant working experience in programming languages with a strong emphasis on Python, VBA/Macros, SQL, and PowerBI.
- Excellent knowledge of basic and advanced Microsoft Excel functions.
- Must have experience in Team Management & People Management.
- Good to have candidates who worked in Incident Response or Data Breach platforms.
- Candidates with Data Analytics exposure will have an added advantage.
- Experience in planning and scoping the engagement, estimating the cost and time required to complete the project.
- Active involvement in forecasting financial projections and budgeting the projects.
- Planning and setting eDiscovery process/workflow and quality control process to deliver quality work product.
- Excellent people management skills
- Passionate about driving business metrics – Productivity, Quality, and other key deliverables.
- Ability to prioritize between multiple complex projects/timelines.
- Excellent written and Verbal communication
- High level of positive attitude with good listening skills
- Good decision-making ability
- Ability to adapt to any process changes and work on different types of projects.
- Ability to prioritize between multiple complex projects/timelines.
- Strong attention to detail and the ability to conduct root cause analysis.
- Candidates with demonstrated experience in Data Breach Response, or Incident Response will be preferred
Knowledge and hands-on experience in breach notification and privacy laws around data breach scenarios is desirable but not must.
• Responsible for overall performance and management of the team assigned.
• Responsible for 2-3 projects, concurrently
• People management that includes the responsibility of performance evaluation, training, discipline, and career pathing of all team members
• Proactive communication with clients, ensuring all client requirements are met and reports are submitted on time.
• Set goals for team members and communicate with the team.
• Ensuring all the key metrics are met including productivity, utilization, quality score, attendance, and adherence to timelines.
• Management Reporting: - Reports required by management relating to performance, costs, efficiency, and utilization are shared with stakeholders on time.
• Actively work on skill development, engagement, and retention of team members
• Responsible for upskilling and training the team members