Marketing Operations Manager (AI & Automation)
Marketing Operations Manager (AI & Automation)
Full-time (40hrs per week) / Remote (CET Time)
You will work with one of Europe's fastest-growing consumer brands, helping scale its marketing organization through AI, automation, and operational excellence .
As the company continues its transition into a true omnichannel business , Marketing Operations has become a critical competitive advantage. In this role, you'll embed across multiple marketing teams to identify operational bottlenecks and solve them through process design, AI, workflow automation, and scalable systems .
This is not a Project Manager or Marketing Coordinator role . You won't simply recommend improvements, you'll diagnose problems, build solutions, implement them, train teams, and measure their business impact.
Responsibilities
1. Marketing Operations & Process Optimization
- Embed across Growth Marketing, CRM, Creative, Influencer Marketing, and Brand & Campaign Management to understand how each function operates.
- Identify where time, quality, or operational efficiency is being lost.
- Prioritize the highest-impact improvement opportunities and build scalable solutions.
2. Design Marketing Operating Systems
- Own the marketing operating rhythm, including:
- Campaign brief intake
- Planning cadences
- Post-campaign reviews
- Weekly performance reporting
- Build repeatable operational processes that scale as the company grows.
3. AI, Automation & Marketing Technology
- Own the marketing automation ecosystem.
- Evaluate existing tools and standardize the technology stack.
- Design and deploy automations using Claude Code, Trigger.dev, Hookdeck, and n8n.
- Automate workflows including:
- Reporting
- Campaign QA
- Asset routing
- Lead management
- Lifecycle automation
4. Reporting & Business Impact
- Build executive reporting used by marketing leadership.
- Partner closely with the Business Intelligence Lead to improve data infrastructure.
- Measure every initiative through tangible business outcomes, including:
- Hours saved
- Cycle-time reduction
- Error-rate improvements
- Faster decision making
5. End-to-End Ownership
- Own every improvement initiative from diagnosis to implementation.
- Document new workflows and train teams to successfully adopt them.
- Ensure every solution continues working after handoff.
- Share learnings with the central AI team to help standardize operational best practices.
Requirements
- Experience in Marketing Operations, CRM Operations, Growth Operations, Brand Operations, or similar operational marketing roles.
- Strong understanding of both marketing strategy and marketing execution.
- Hands-on experience building automations using n8n, Make, Zapier, or similar no-code/low-code automation platforms.
- Experience using Claude Code or other AI-powered development tools.
- Strong skills in process design, workflow optimization, and operational excellence.
- Ability to independently prioritize initiatives and execute projects end-to-end.
- Strong analytical mindset with the ability to connect operational improvements to measurable business outcomes.
- Excellent stakeholder management and cross-functional collaboration skills.
- Outstanding communication, organization, and problem-solving abilities.
Nice to Have
- Experience implementing AI-powered workflows within marketing organizations.
- Experience in high-growth startups or rapidly scaling consumer brands.
- Exposure to omnichannel marketing environments.
- Experience partnering with Business Intelligence or Data teams.
- Strong understanding of CRM lifecycle management, campaign operations, and marketing reporting.
What We Offer
- Competitive compensation plus meaningful equity participation.
- The opportunity to shape operations during a period of international hypergrowth.
- A collaborative, ambitious, and down-to-earth team.
- Startup culture with high ownership, flat hierarchies, and fast decision-making.
- Flexible working hours.
- 28 vacation days.
- 30 work-from-abroad days.
- €1,500 annual learning & development budget.
- Urban Sports Club membership.
- Public transportation subsidy.
- Biannual 360° performance reviews linked to compensation.
- Modern tools and an environment built for continuous personal and professional growth.