Material Handler

We have a great opportunity for an experienced Material Handler to join our team in Dallas, TX Service Center. In this role you will be supporting our Dallas Service Center and Customer Base by providing administrative support such as but not limited to, opening workorder, packing, shipping, receiving, pick-up/delivery and other related activities as deem necessary to support Tektronix customer base in the Texas Region.

Tektronix will invest in your professional growth by providing you with training opportunities to keep you current in your field. The work environment is fast-paced and high-energy.

Responsibilities:

• Responsible for company cargo delivery to customers.
• Ensures accuracy of all paperwork related to the job.
• Responsible for safety of crewmembers, fellow employees and the public while operating company vehicles and/or supervising/performing any company activity.
• Follow proper guidelines for use of all equipment needed for completing local moving and storage jobs.
• Ensures vehicle and equipment area are clean, safe and kept in working order.
• Ships, receives packages, counts and routes material (may involve chemicals), completing associated documentation and/or operating machinery such as forklift, pallet jack, etc. typically found in warehouse areas.
• Daily pick-up and deliveries in the Dallas area
• Pack equipment, following established packaging standards, to protect equipment during transport and prevent damage
• Daily shipping and receiving using FedX and UPS systems
• Operation of foam packaging machine
• Shipping small packages to freight size packages
• Organizing and electronic filing of shipping documentation
• Managing packaging supplies and submitting orders
• Partner with multiple service centers to track and expedite calibrations as needed
• Monitor, reschedule, provide update on open work-orders
• Operate with a sense of urgency for customer or operational requests
• Working under the direction of the Sr. Customer Service Representative, participate on weekly team calls, follow escalation path to escalate issues

Job Qualifications

The successful candidate will possess the following combination of education and experience:

Minimum Requirements:

• Must have a valid driver’s license and maintain a clean driving record
• Highly organized, proactive, strong multi-tasker
• A minimum of 1-2 years of material handling and/or customer service experience
• Excellent computer skills, including MS Word, Excel, and Outlook.
• Capable of heavy lifting (50+ lbs)
• Work productively in a team environment, show extreme care of equipment
• Must have good written and verbal communication skills
• Demonstrate excellent work ethic and multi-tasking skills.
• Exhibits meticulous attention to detail and committed to producing accurate and high-quality work.
• Able to work a flexible schedule with occasional overtime.
• Ability to consistently arrive timely to customer locations and office

Preferred:

• Customer Service Experience dealing with customer inquiries by phone.
• Prior experience data entry
• Experience using UPS, FedEx, management information system databases, or other CRM experience a plus.
• Shipping and receiving experience, packing of equipment, coordinating/scheduling with FedEx and UPS World ship.

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