Medical Assistant

PRIMARY PURPOSE:

Medical Assistants deliver high-quality, compassionate patient care by supporting physicians, nurses, and clinical teams across a broad range of direct care, technical, and administrative functions, including patient rooming, documentation, scheduling, and medical records, while remaining attentive to the psychosocial needs of patients and their families.

ESSENTIAL JOB FUNCTIONS:

• Promote the mission, vision, and values of FoundCare.
• Perform patient rooming, including but not limited to, obtaining and recording vital signs, height, weight, chief complaint, brief relevant history including pain status, allergies, current medication, current pharmacy, required screenings and any other pertinent information for specific age groups. Review care gaps during rooming process and coordinate with provider to close care gaps.
• Prepare patient for examination/procedure, as appropriate.
• Prepare exam rooms for clinical examinations and assist provider with medical procedures including those requiring aseptic technique.
• Demonstrate knowledge of medications and their correct administration based on age of the patient and patient’s clinical condition within scope of practice.
• Demonstrate knowledge of vaccines and immunization schedule for age-appropriate patients.
• Administer medications and immunizations orally, intramuscularly, subcutaneously, and intradermal or by inhalation as ordered by the provider, asking for assistance from RN or provider if unfamiliar with medication or procedure.
• Collect and prepare lab specimen in accordance with the policy and procedures for the Clinical Laboratory Manual.
• Maintain standard precautions at all times.
• Perform pre-visit planning with provider and care team to review medical records, close care gaps and promote patient-centered care.
• Participate in patient education by providing standardized, structured electronic, written, and verbal information to patients regarding procedures, preparation for diagnostic tests, and chronic disease conditions as instructed by RN/provider. Refer patients who require further teaching interventions to an RN or provider.
• Meet current documentation standards and policies within electronic medical record.
• Provide emergency care to patients when necessary, using basic life support and automated defibrillator equipment, maintaining basic CPR certification.
• Ensure compliance with all health care regulations, including HIPAA and OSHA.
• Provide compassionate support and comfort to patients and families during clinic visits and procedures as needed.
• Interact with respect in situations where patient and/or family display anger or distress. Collaborate with RN, Supervisor and/or provider and involve Integrated Care Consultants when necessary.
• Perform other duties as assigned.