Medical Assistant

General Job Summary: Contributes in the delivery of excellent orthopaedic care in a patient centered environment while focusing on their individual needs.

Essential Job Functions:

• Interacts with patients and visitors in a respectful and professional manner.
• Communicate and work well in the clinical environment with interaction with patients, fellow workers, physicians and others.
• Attend monthly department meetings as scheduled.
• Puts the patients at ease by providing patient education per provider protocol.
• Provides compassionate support to patients in distress.
• Prepares the clinical area and patients for providers.
• Records and updates patient information such as, but not limited to, medical, surgical, family and social histories.
• Clinical duties such as, but not limited to, order entry, phlebotomy, injection draws, application of DME, suture removal, wound and dressing care.
• Strong communication skills with patients of all ages.
• Ensure services are provided according to prior authorization and within the approval period.
• Follows and completes message management workflows.
• Assist patients with personal hygiene needs as warranted.
• Transfer patients with ambulatory issues as needed.
• Clerical duties such as, but not limited to, paperwork, faxing and scheduling patient appointments.
• Establish and maintain effective working relationships with patients, providers, and co-workers.
• Maintain clinical quality assurance standards.
• Adheres to the medical assistant scope of practice per federal/state laws.
• Compliance with HIPAA, OSHA, and safety standards of the organization.
• Ensure certifications are current and up to date.
• Takes initiative in performing additional tasks that may be necessary or in the best interest of the practice.