Medical Education Program Manager
About IHI
At Innovative Hematology, Inc. (IHI), we offer a future where people with rare blood disorders flourish. Our experts provide the highest quality comprehensive services and holistic care to patients with bleeding, clotting, and other hematologic disorders, and to their families.
What You Will Do
As the Medical Education Program Manager, you will be responsible for building a professional and sustainable medical education infrastructure by developing, planning, implementing, and evaluating education programs that ensure clinical staff competency and compliance with organizational standards. In this role you will focus on orientation, ongoing skills validation and competency assessments, and educational support for clinical staff, including but not limited to nursing, medical assistants, phlebotomists, and allied health professionals. The position partners with clinical leadership teams, Organizational & Talent Development Program Manager, Learning Experience Designer, quality, and subject matters experts to align medical education initiatives with strategic goals and regulatory requirements and ensures education is accurate, role-specific, patient-centered and health literate.
The Opportunity
- Develop and deliver structured orientation programs for new nursing staff and other clinical roles. Ensure all new hires complete required education, competencies and skills checklists within designated timelines.
- Design and maintain annual competency programs for nursing and other clinical staff. Conduct skills checkoffs and validate proficiency in clinical procedures, documentation, and safety protocols. Maintain accurate records of staff education, competencies and certifications.
- Partner with education committee members and subject matter experts to develop, revise, and maintain annual education modules, presentations, quizzes, and competency materials and prioritize, track and complete education updates.
- Assess educational needs across clinical teams and create targeted learning opportunities. Provide in-service training and continuing education sessions for clinical roles. Collaborate with clinical leadership teams to ensure education programs support quality, safety, and compliance standards.
- Serve as a subject matter expert for nursing practice and clinical protocols. Assist in implementing new technologies, procedures, and medications by educating staff and ensuring alignment with best practices.
- Assisting with educational events, needs and requests related to oral, printed, or electronic materials, and presentations.
- Maintain education calendars, project plans, and documentation related to assigned education initiatives.
- Monitor effectiveness of education programs through feedback, audits, and performance metrics. Recommend improvements based on best practices and industry standards. Support continuous improvement efforts related to education standardization, accessibility, and staff engagement.
- Collaborate with management to foster a culture of education and define clinical educational requirements for staff, communicate offerings and encourage staff attendance.
Performance Requirements
Knowledge:
- Knowledge of learning theories related to healthcare education for all age levels and learning styles.
- Knowledge of computer applications including medical records and clinical care processes.
- Clinical knowledge in areas related to nursing, medicine and allied health.
- Knowledge of e-learning modalities (website, videos, iPads).
- Familiarity with policies and standards for CME/CE activities preferred.
- Knowledge of assessing effectiveness of education programs.
Skills:
- Excellent verbal (including presentation) skills and written communication.
- Teambuilding and interpersonal relations; mentor and provide feedback and redirection.
- Exercising initiative, discretion and good decision-making.
- Possess good problem-solving skills
- Proficient in use of Microsoft Office tools including Word, PowerPoint, Teams and Excel
- Basic skills in data analysis and program assessment
Abilities:
- Ability to educate staff in both verbal and written form in formal and informal settings.
- Ability to work collaboratively with diverse individuals at all levels of medical practice.
- Ability to prioritize projects, meet deadlines and proactively follow-up; handle many tasks simultaneously and deal effectively with changing priorities.
- Ability to read and comprehend moderately complex written materials, such as medical materials.
- Must be extremely organized, efficient, and detail-oriented
Travel: Occasional travel for training/conferences as well as supporting IHI initiatives.
Requirements
- Valid RN license in the state of Indiana
- Master's or doctorate degree in nursing required; certification as a Clinical Nurse Specialist Advanced Practice Registered Nurse (CNS-APRN), with specialized training in patient and provider education (preferred).
- Minimum five years of experience in a healthcare setting with three years of experience in healthcare education preferred.
- All IHI employees are expected to enable multi-factor authentication via their personal smart phone/smart device in order to access IHI systems as a requirement of the role.
This position is open to residents of the State of Indiana, and requires routine presence at our Center in Indianapolis, IN. Frequency of on-site presence is dependent upon role and department needs.
Benefits
Benefits
Why join our team?
IHI is a not-for-profit program based in Indianapolis and offers a competitive salary and benefit package.
IHI is the only federally designated comprehensive hemophilia program in Indiana and serves the entire state through services available in Indianapolis and at outreach clinics.
IHI is a leader in hemophilia care, education and clinical research and has a dedicated on-site multidisciplinary staff to ensure availability of a wide range of required services.
IHI participates in national and international clinical research, including new infusion products and therapies, investigation of long-term outcomes, and the impact of associated conditions. The IHI research program provides patients access to new therapies, and an opportunity to improve care. Our center has more than 50 clinical research projects involving bleeding disorders, sickle cell disease, thrombosis and more.
Innovative Hematology, Inc. is an Equal Opportunity Employer.
Skills
As published by workable · 28 questions · 2 written answers
Basics
First name, Last name, Email, Headline, Phone, Address, Education, Experience, Resume, Cover letter
Short answers (14)
- What is your desired salary?
- How did you find out about this position? If an employee referral, please list their name.
- Have you ever been discharged from a job? If yes, please explain.
- If specified in the job posting, do you possess a valid driver's license and insured automobile? If this is not specified in the job posting, please list "N/A".
- As listed in the job posting, all IHI employees are expected to enable multi-factor authentication via their personal smart phone/smart device in order to access IHI systems as a requirement of the role. Please initial below to indicate your understanding.
- Innovative Hematology, Inc. is an equal opportunity employer. Employment opportunity and position advancement shall extend to all people without regard to sex, race, color, religion, sexual orientation, disability, age, national origin, ancestry, military status, or any other legally-protected category. This policy includes, but is not limited to, employment, promotion, demotion, transfer, recruitment, recruitment advertising, lay-off, termination, rates of pay, other forms of compensation, and selection for training. Please initial below to indicate your understanding.
- Innovative Hematology, Inc. participates in the federal E-Verify program. All new employees must successfully pass an E-Verify Check. For more information about E-Verify, visit: www.e-verify.gov. Please initial below to indicate your understanding.
- Please share your current or most recent salary.
- I certify that all the information given by me on this Application or in supplemental form is true and correct to the best of my knowledge and belief. I further understand that false or misleading statements on this Application or supplemental forms are sufficient cause for my dismissal if I am hired. Please initial below to indicate your understanding.
- I acknowledge, agree, and understand that if any of the information is found to be false, it is grounds for disqualification or immediate dismissal. I hereby give permission to IHI or its affiliates to consult with previous employers, educational institutions, references and with other sources such as government databases (i.e. HHS/OIG/GSA) to verify the information contained within this application or provided by me on supplemental documents to learn of my ability and work history, and I authorize any such organizations or individuals to provide the requested information. I hereby release my previous employer, acquaintances and all other sources providing information to IHI or its affiliates, from all liability for any damage whatsoever resulting from issuing information concerning me. I also agree to release IHI or its affiliates from any claims I may have arising from their requests for information related to this application. Please initial below to indicate your understanding.
- I acknowledge, agree, and understand that none of IHI's or its affiliates' practices or policies are to be construed as imposing any binding obligations on IHI, and that they are subject to change or deletion at any time by IHI or its affiliates in its sole discretion. Please initial below to indicate your understanding.
- I acknowledge, agree, and understand that IHI or its affiliates reserves the right to require tests for alcohol or drugs during the course of my employment, consistent with applicable law, including but not limited to the Americans with Disabilities Act. I authorize any health care professional or testing facility who performs such an examination or who has other information concerning my test results to release such information to IHI or its affiliates and that drug test results with a positive outcome for any illegal substance will result in disciplinary action, up to and including termination of employment. Please initial below to indicate your understanding.
- I acknowledge, agree, and understand that should I be employed by IHI or its affiliates my employment is "at will", meaning that either party may end or terminate the relationship at any time for any reason, with or without notice or cause. There is no promise or guarantee of employment or that my employment will continue for any specific period of time. Any verbal discussions about my employment by IHI representatives are not binding upon IHI or its affiliates. My eligibility for specific terms and conditions of employment must be confirmed in writing by a duly authorized IHI representative. Please initial below to indicate your understanding.
- I acknowledge, agree, and understand that any offer of employment I may receive is conditioned on me successfully passing, to IHI's satisfaction, IHI's background check (including, but not limited to, criminal and civil) as well as any applicable fit-for position or other tests that IHI or its affiliates requires for the position I am seeking. Please initial below to indicate your understanding.
Pick from a list (12)
- What is your highest level of completed education?
- Do you have any professional licensures or certifications?
- Have you ever had action taken against your professional license? (If you do not have a professional license, write "no").
- Have you previously worked for IHI or affiliates or held contract employment for IHI?
- Are you 18 years of age or older?
- Have you served in the United States military? If so, please list branch and dates of service. If no, please enter "N/A"
- Can you perform the essential functions of this job without accommodations?
- Are you the parent or legal guardian of a minor (under the age of 18) that is currently or was a patient of IHI or its affiliates within the last five (5) years?
- Are you a current or former, within the last five (5) years, patient of IHI or its affiliates?
- Do you have any relatives who are currently employed by, or who worked in the past five (5) years for IHI or its affiliates?
- Are any relatives of yours (whether members of your immediate family or not) physicians that (1) are employed by IHI or its affiliates, (2) refer patients to IHI or its affiliates, or (3) are otherwise affiliated with IHI?
- Are you legally eligible for employment in the United States?
Written answers (2)
- If yes on the question above, please list licenses, issue date, and expiration date (if applicable). If no licenses or certifications, please enter "N/A"
- Please provide starting and ending salary for each role you have worked within the past 10 years.