Medical Receptionist
Description
At Aylo Health, we work together to enrich the health and well-being of every life we touch. Our mission is to make quality healthcare simple and convenient. Because healthy people can do amazing things!
We offer a work environment that values the creation of lifelong relationships, while also providing opportunities for growth and career development. We strive to care for each other with the same passion with which we care for our patients. Aylo Health offers competitive pay to team members who provide high-quality care, while delivering an exceptional patient experience.
JOB SUMMARY:
Under direction of the Office Manager, the Front Desk Receptionist essential duties include providing excellent customer/patient services via phone and in person.
ESSENTIAL FUNCTIONS:
- Must provide excellent customer service for patients; practices confidentiality and privacy protocols in accordance to Clinic policies and HIPAA requirements
- Welcomes and greets patients/clients/visitors to the medical practice in a manner that is helpful and friendly; determines purpose of visit and direct patients/clients/visitors
- Maintains patient accounts by obtaining, recording, and updating personal and financial information
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims
- Protects patients' rights by maintaining confidentiality of personal and financial information
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays
- Performs day-to-day administrative functions and general office duties including but not limited to copying, filing, faxing, answering phones and data entry
- Transfer telephone calls as needed; works with call center representative to ensure adequate patient support is all times
- Adheres to all policies on safety and security; maintains restricted areas safe by safeguarding entry and computer system passwords in strict confidentiality
- Clean, sanitize and maintain patient waiting areas, office files, and front-desk areas in a manner that is organized
- Assist with other duties as assigned
- General cleaning duties to ensure that the office remains clean and tidy for both patients and staff
QUALIFICATIONS REQUIRED:
- High School graduate or equivalent required, Medical Receptionist Certificate a plus
- 1+ years of experience medical office receptionist experience; Medical Receptionist Certificate a plus
- Regular and reliable attendance is an essential function of the position
- Excellent communication skills
- Computer literate with entry level working knowledge
- Demonstrated ability to organize, coordinate, prioritize, and facilitate many on-going tasks at one time
- Duties require professional verbal and written communication skills
- Ability to work independently or with a team
- Professional appearance
- Positive attitude
BENEFITS:
- Medical, dental, and vision insurance
- 401K with company match
- STD, LTD, Life Insurance
- Paid Time Off and Paid Holidays
If today is not the right time for a career change, maybe you know a friend who is ready for a change. We will pay you $300 for your referral! Please send your referral’s contact information to careers@aylohealth.com.
Aylo Health is an Equal Opportunity Employer
Skills
As published by greenhouse · 15 questions · 1 written answer
Basics
First Name, Last Name, Preferred First Name, Email, Phone, Resume/CV, Cover Letter
Short answers (3)
- If other, please list: optional
- What is your desired hourly rate?
- Our dress code and appearance standards require that hair be of natural colors, all visible tattoos be covered, and facial piercings be removed while at work. Do you agree to adhere to these standards?
Pick from a list (11)
- How did you hear about us?
- Have you previously applied or worked with Eagles Landing/Aylo Health?
- What is your desired commute?
- Do you have a high school diploma or GED? (We need a copy)
- Have you worked as a receptionist in a medical or healthcare setting?
- How many years of experience do you have working as a receptionist in a medical or healthcare office (doctor's office, clinic, hospital, etc.)?
- This role requires working occasional late evenings (up to 7pm) and some weekends (Sat 9 AM-5 AM, Sun 12 PM-4 PM). Are you able to meet this schedule requirement?
- Have you ever been convicted or plead nolo contendere to a felony or misdemeanor, other than a minor traffic offense?
- It is the policy of Aylo Health that all employees are immunized against influenza on an annual basis. This demonstrates our commitment to protect the health of our patients, many of whom already have weakened immune systems, as well as visitors, co-workers and employees’ families. Do you agree to comply with the company vaccination policy?
- Do you acknowledge that all employment with Aylo Health Management is contingent upon successful completion of a background check and drug screen?
- Do you acknowledge that Aylo Health Management is an equal opportunity employer?
Written answers (1)
- What attracted you to Aylo Health?