Medical Receptionist Float (Central sites)

TRIA is looking to hire a Medical Receptionist to join our orthopedic frontline team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Position Summary:

The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties.

The Medical Receptionist float will primarily report to a 3-4 site region on the east side, and could potentially be outside of that based on staffing needs, schedule is built out 2-3 months in advance.

Work Schedule:

Work hours will vary based on operational needs. Shifts are scheduled between 6:45 a.m. and 8:00 p.m. Monday through Friday, and between 7:30 a.m. and 8:00 p.m. on weekends.

Required Qualifications:

• Education, Experience or Equivalent Combination:

  • 6 months related experience

• Licensure/ Registration/ Certification:

  • NA

• Knowledge, Skills, and Abilities:

  • Accurate computer/keyboarding skills required.

  • Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.

  • Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine.

Preferred Qualifications:

• Education, Experience or Equivalent Combination:

  • Some medical background preferred.

• Licensure/ Registration/ Certification:

  • NA

• Knowledge, Skills, and Abilities:

  • Strong verbal and written communication skills

  • Human relations sensitivity and customer service skills

  • Listening and telephone etiquette skills

  • Medical terminology knowledge desirable

  • Comfort in asking patients for copays and race collection.

  • Ability to promote and maintain good patient relations and patient confidentiality.

  • Ability to work in a fast-paced and structured environment.

  • Ability to sit for long periods of time.

  • Ability to key for long periods of time.

Benefits:

Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!