Medical Receptionist
Posted
Location: Russini Dermatology ~ 3328 Bee Ridge Rd, Sarasota, FL, 34239
JOB DESCRIPTION
Medical Receptionist / Front Office Staff
Position: Medical Receptionist
Department: Business Office
Classification: Full-time
(Mon – Thu 8:00 a.m. to 5:00 p.m. – Fri 8:00a.m. to 12:00 p.m.)
(Mon – Thu 8:00 a.m. to 5:00 p.m. – Fri 8:00a.m. to 12:00 p.m.)
Reports To: Administrator
Education and Experience:
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High school diploma or equivalent
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Two-years minimum experience in a medical practice
Essential Skills and Abilities:
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Knowledge of general office duties.
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Knowledge of contracted insurance plans.
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Accurate data entry.
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Great telephone skills.
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Excellent customer service and communication skills
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Demonstrates concern for patient’s problems
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Strong organizational skills with the ability to multi-task.
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Good problem-solving skills
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Able to work as a team member
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Well-organized with attention to detail
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Treats patients and co-workers with respect
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Demonstrated ability to use a computer with Microsoft Word, Outlook, and EMR software.
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Ability to maintain confidentiality and thorough knowledge of HIPAA policies and procedures.
Description: The Check-in Receptionist plays an extremely important role in our practice. The Check-in Receptionist is responsible for welcoming patients, visitors, representatives, and other customers by greeting and directing them in a friendly, prompt, and helpful manner. Coordinate the visits with appropriate staff members and provide effective communication with patients by telephone.
The Check-out Receptionist is responsible for checking out all patients and collecting payments. Explain all charges to patients including any copay-co-insurance and deductibles. Verify all benefits /auth/ref/ entered in the patient’s chart 2 days prior to appointment. Post charges. Daily balance. Scheduling patients.