Membership and Growth Sales Lead

The Membership and Growth Sales Lead helps grow Ballin Elite through proactive outreach, consistent lead follow-up, membership sales, customer communication, and community relationship building. This position connects prospective families, athletes, coaches, clubs, and organizations with Ballin Elite’s memberships, training programs, facility rentals, events, and other services.

ABOUT THE ROLE

Ballin Elite is hiring a proactive and highly organized Membership and Growth Sales Lead to help create new business, strengthen customer relationships, and connect more athletes, families, teams, and community organizations with our facility and programs.

This is a part-time sales and outreach position for someone who communicates confidently, follows through consistently, and enjoys building relationships. The position includes an hourly wage plus performance-based sales bonuses.

RESPONSIBILITIES

• Contact prospective customers through phone calls, text messages, email, Facebook, and Instagram
• Send targeted direct messages to parents, athletes, coaches, clubs, teams, schools, and community organizations
• Respond to incoming inquiries and provide accurate information about Ballin Elite programs and services
• Follow up with previous inquiries, former customers, clinic attendees, and prospective members
• Promote shooting memberships, Skills Lab, semi-private training, club basketball, drop-in shooting, Sunday Clinics, birthday parties, rentals, camps, and special events
• Schedule training previews, facility tours, consultations, rentals, and customer visits
• Build relationships with local coaches, clubs, schools, businesses, and community organizations
• Maintain accurate records of leads, conversations, follow-ups, bookings, and sales
• Use Ballin Elite’s approved pricing, messaging, systems, and communication standards
• Prepare occasional social media content for management approval
• Assist with events, partnerships, leagues, sponsorships, and other growth initiatives as assigned
• Escalate complaints, payment disputes, refunds, pricing exceptions, and partnership decisions to management
• Protect confidential customer, business, and account information
• Accurately record all working time, including remote outreach and follow-up work

QUALIFICATIONS

• Strong written and verbal communication skills
• Comfortable initiating conversations and contacting new prospects
• Reliable, responsive, and organized
• Able to manage multiple leads and follow-up dates
• Comfortable using social media, email, texting, and customer-management systems
• Professional when communicating with parents, athletes, coaches, and community partners
• Self-motivated and able to work independently
• Sales, outreach, fundraising, customer service, or community-building experience is preferred
• Basketball industry knowledge is helpful but not required

COMPENSATION

• $16 per hour
• Part-time schedule
• Additional sales bonuses for qualifying memberships and bookings
• All bonuses are subject to Ballin Elite’s written sales bonus policy

GROWTH OPPORTUNITY

This position is designed to grow with Ballin Elite. An employee who consistently generates business, develops strong community relationships, manages an effective sales pipeline, and demonstrates leadership may be considered for expanded hours, responsibilities, compensation, and future management opportunities.

This is a part-time, hourly, nonexempt position that may include approved remote work and scheduled time at the Ballin Elite facility. The employee reports directly to the owner of Ballin Elite.