MGR I SALES OPS

The Manager, Sales Excellence, Market & Commercial Intelligence role is a strategic leadership position within Global Sales Operations. The individual will lead a team responsible for Sales Excellence, Commercial Intelligence, and Market Intelligence while acting as a trusted advisor to Sales, Product Management, Finance, and Regional Leaders. The primary objective is to improve business performance through sales process governance, market insights, commercial analytics, forecasting, and data-driven decision making

Sales Excellence & Operations

• Lead sales planning, revenue forecasting, pipeline governance, target setting, and GTM execution.
• Drive process standardization and operational excellence across regions.
• Improve pipeline quality, forecast accuracy, conversion rates, and sales effectiveness.
• Establish governance frameworks and continuous process improvement initiatives.

Commercial Intelligence & Analytics

• Generate actionable business insights from sales, pipeline, customer, and revenue data.
• Identify growth opportunities, business risks, performance gaps, and leading indicators.
• Conduct KPI deep dives and provide recommendations to business leaders.
• Support strategic decision-making through analytical frameworks and executive reporting.

Market Intelligence

• Monitor industry trends, market growth, competitor activity, technology evolution, and customer demand.
• Conduct market sizing, whitespace analysis, and opportunity assessment.
• Combine external market data with internal business performance metrics.
• Recommend sales priorities, account focus, and resource allocation strategies. [

Leadership & Stakeholder Management

• Lead and develop a team across Sales Excellence, Market Intelligence, and Commercial Analytics.
• Partner with Sales Directors, Product Leaders, Finance, and Business Leaders.
• Influence senior stakeholders through data-backed recommendations.
• Lead cross-functional strategic projects and change management initiatives.

Experience

• 10+ years of experience in one or more of:
  • Sales Operations
  • Sales Excellence
  • Revenue Operations
  • Commercial Analytics
  • Market Intelligence
  • Strategy Consulting
  • Commercial Finance.

Functional Expertise

• Strong understanding of:
  • Sales forecasting
  • Pipeline management
  • Revenue planning
  • Lead-to-opportunity processes
  • Quote-to-cash lifecycle
  • Target setting and performance management
• Experience in market analysis, competitive intelligence, and growth opportunity assessment.

Analytical Skills

• Advanced Excel and SQL proficiency.
• Hands-on experience with Power BI, Tableau, Python, or similar analytics tools.
• Ability to work with large and imperfect datasets.
• Strong problem-solving and insight-generation capability.

Leadership Competencies

• Proven people management experience.
• Executive presence and stakeholder influencing skills.
• Strong communication and executive storytelling capability.
• Ability to operate effectively in ambiguous and fast-changing environments.

Preferred Background

• Experience in B2B, Industrial, Manufacturing, Technology, or Consulting organizations.
• Exposure to Salesforce/CRM platforms.
• Experience working with BI, Data Engineering, and Analytics teams.
• Prior experience in market sizing, customer analytics, predictive analytics, or competitive intelligence

Motivating Others

Building Effective Teams

Managing and Measuring Work

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

SET : Strategy, Execution, Talent (for managers)