Microsoft Dynamics 365 Advanced Warehouse Management Senior Consultant

Your role, your impact

As a Microsoft Dynamics 365 Advanced Warehouse Management (AWM) Senior Consultant, you’ll design, configure, and implement end-to-end warehouse management solutions within the Microsoft Dynamics 365 Supply Chain Management (D365 SCM) platform.

You’ll act as a subject matter expert, leading clients through the full implementation lifecycle and applying your expertise in warehouse operations to deliver efficient, best-practice solutions. In this key client-facing role, you’ll ensure project success while mentoring junior team members and supporting continuous improvement.

Your day-to-day

• Functional Consulting & Solution Design:

  • Lead the design and configuration of D365 SCM Advanced Warehouse Management (AWM) solutions to solve complex client business problems, including wave template configuration, location directives, work policies, and inventory tracking;

  • Architect end-to-end warehouse processes covering receiving, put-away, replenishment, picking, packing, shipping, cross-docking, and cycle counting within D365 AWM;

  • Configure and optimize warehouse mobile device menus, work classes, and mobile device portal (WMDP) user experiences;

  • Design and implement slotting, containerization, and zone-based warehouse strategies;

  • Translate complex business requirements into scalable functional designs, functional specification documents, and configuration workbooks;

  • Conduct fit/gap analysis and recommend extensions or ISV solutions where appropriate;

  • Advise clients on warehouse layout, bin structure (zones, aisles, racks, locations), and license plate management strategies.

• Project Delivery & Implementation:

  • Lead and participate in full-lifecycle D365 AWM implementations, from design to hypercare phases;

  • Facilitate structured requirement-gathering workshops and process design sessions with business and operational stakeholders;.

  • Develop and execute comprehensive test plans (SIT, UAT, regression) for warehouse management processes;

  • Support data migration activities including inventory on-hand, location setup, and warehouse configuration data;

  • Manage project change control, issue escalation, and risk identification within the AWM functional workstream;

  • Deliver end-user training, create training materials, and support organizational change management activities related to warehouse process transformation.

• Leadership & Collaboration:

  • Act as the primary client contact for AWM workstream, managing expectations and building lasting trust;

  • Mentor team members on D365 AWM configuration, consulting best practices, and Alithya methodology;

  • Provide task estimates, resource planning input, and performance feedback for team members as required;

  • Collaborate with cross-functional teams to deliver cohesive end-to-end solutions;

  • Contribute to pre-sales activities including solution demonstrations, proposal development, and effort estimation;

  • Maintain awareness of the Microsoft Dynamics 365 product roadmap and share relevant updates with clients and the internal team.

Keys to your success

• 10+ years of combined ERP consulting or industry experience in supply chain, logistics, or warehouse management operations;

• 10+ years of hands-on experience implementing Microsoft Dynamics 365 Supply Chain Management (D365 SCM/F&O) Advanced Warehouse Management, with participation in at least 2 full-lifecycle D365 AWM implementations;

• Microsoft Certification: Dynamics 365 Supply Chain Management Functional Consultant Expert (MB-335) or commitment to obtain within 12 months of hire;

• Proven expertise in D365 AWM configuration including: location directives, wave templates, work templates, slotting, cluster picking, cross-docking, containerization, cycle counting, and inbound/outbound shipment management;

• Experience with Warehouse Management mobile devices (WMDP / Warehouse Management Mobile App) including menu configuration, user setup, and device integration;

• Demonstrated experience leading client-facing requirement workshops, writing functional design documents, and delivering end-user training.

Extra edge

• Bachelor’s degree in Supply Chain Management, Business, Information Systems, Engineering, or equivalent professional experience.

Language skills

• English: Proficient