Mid-Level Sales Ops Analyst

Company Description

Serasa Experian is the first and largest Datatech in Brazil. It is a leader in intelligence solutions for risk and opportunity analysis, focusing on credit journeys, authentication, and fraud prevention. With cutting-edge technology, innovation, and the best talent, it transforms the uncertainty of risk into the best decision, helping people achieve their dreams and companies of all sizes and segments to prosper.

We have 22,000 people operating in 32 countries, and every day we are investing in new technologies, talented professionals, and innovation to help all clients maximize every opportunity. Headquartered in Dublin, Ireland, Experian is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index.

Job Description

Join the team and turn data into results!

Are you passionate about data, analysis, and continuous improvement? Do you enjoy working in a dynamic environment, connecting different areas, and generating a direct impact on commercial results? Then this opportunity might be for you!

We are looking for an analytical, organized, and proactive professional to work on the management and calculation of sales campaigns for the B2B Corporate Clients area, ensuring process excellence, information reliability, and the continuous evolution of commercial operations.

Qualifications

What we are looking for in you:

• Bachelor's degree in Administration, Engineering, Economics, Statistics, Information Systems, or related fields.
• Experience in sales administration, commercial operations (Sales Operations), Sales Excellence, variable compensation, sales incentives, or related areas.
• Experience in calculating, validating, and analyzing commercial performance indicators.
• Advanced knowledge of Excel and data analysis tools.
• Experience in building dashboards and management reports (Power BI or similar tools).
• Ability to structure processes, controls, and governance practices.
• Experience in drafting and documenting regulations, policies, or operational processes.
• Knowledge of process automation and continuous improvement.
• Analytical ability to investigate discrepancies, validate data, and solve problems.
• Experience interacting with multiple stakeholders and managing cross-functional demands.
• Excellent verbal and written communication skills, with the ability to translate complex information for different audiences.
• Organization, attention to detail, and a focus on quality and information accuracy.
• Experience in processing, cross-referencing, and validating data from different corporate databases and systems.
• Knowledge of data modeling and consolidation for generating indicators, analyses, and management dashboards.

Preferred Qualifications

• Knowledge of CRM (Salesforce or similar).
• Knowledge of SQL for data extraction and validation.
• Experience with incentive programs and sales campaigns.
• Experience in B2B environments and/or large companies.
• Knowledge of continuous improvement and process automation methodologies.

What your main responsibilities will be:

• Perform the calculation and validation of sales campaign results for the B2B Corporate Clients area, identifying opportunities and implementing process automation improvements.
• Structure and maintain governance processes, controls, and documentation of campaign regulations.
• Develop dashboards, reports, and analyses to monitor, communicate, and share results with the sales team.
• Act as the focal point for receiving, analyzing, and handling disputes related to campaign results.
• Ensure the integrity, consistency, and traceability of the information used in calculations.
• Interact with partner areas (Sales Commission, CRM, Legal/Governance, Training, and others) to obtain, validate, and consolidate the indicators necessary for the campaigns.
• Propose and implement continuous improvements in processes, tools, and controls related to sales administration and commercial incentive programs.

Additional Information

Experian is a global data and technology company that powers opportunities for people and businesses around the world. We operate in diverse markets, such as financial services, healthcare, automotive, agribusiness, insurance, among others. Experian invests in people and new advanced technologies to unlock the power of data. We have an incredible team of 25,200 employees in 32 countries.

Our uniqueness is valuing yours. Experian's people-centric, inclusive, and purpose-driven culture is recognized by numerous awards — including World’s Best Workplaces™ 2025 (Fortune's Top 25 global) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to understand why. Experian is also proud to be an equal opportunity employer and affirmative action employer.

Experian Careers - Creating a better tomorrow together

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