MS Specialist OSS

We are seeking a highly skilled and motivated Cloud & OSS Expert to join our team. The ideal candidate will have a strong understanding of the GDC NOC Operations, experience in Cloud products, including Nokia Cloud Platform (NCP), Nokia Cloud Operations Manager (NCOM), RedHat OCP, Netact/NSP/OSS Products on Fault Management, Configuration Management, and Problem Management. This role requires a blend of expertise in Multi-Domain Network Elements.

• Resolution & providing technical support for the incidents reported/requested Cloud products, including Nokia Cloud Platform (NCP), Nokia Cloud Operations Manager (NCOM), RedHat OCP, OSS Products (Analysis, Troubleshooting & fixing the issues reported).
• Preparing & Validating the MoPs and executing the CRs with 100% FTR.
• Design, deploy, configure, and integrate cloud solutions independently, ensuring optimal performance and reliability.
• Manage deployments and upgrades for existing customers, focusing on “right first time” execution and quick issue resolution.
• Oversee New Product Introductions (NPI) for global rollouts, driving innovation and integrating cross-product solutions.
• Create and update comprehensive project documentation, including MOPs, reports, and incident RCAs.

You have:

• Any Bachelor's degree with a minimum of 5 to 8+ years of telecom experience, with 5+ years in Cloud & OSS solutions.
• Proven expertise in OCP Platform Administration and Kubernetes management.
• Experience with CI/CD tools and automation technologies (e.g., Ansible, Helm).
• Good IP networking background and scripting capabilities (Shell, PERL, Python).
• Red Hat Certified Specialist in OpenShift Administration.

It would be nice if you also had:

• Good background in Networking , VNF, and CNF deployment readiness, onboarding support, and automation using tools like Terraform and Ansible.Familiarity with cloud security best practices and compliance.
• Experience with containerization tools like Docker and orchestration with ECS or EKS.