Mystery Guest

Project Overview – An Exclusive Experience

Step into the world of luxury hospitality as a Mystery Guest and enjoy a unique, fully immersive hotel stay. This exclusive experience offers you the opportunity to enjoy premium services while discreetly evaluating every detail of the guest journey - from arrival to departure. Perfect for individuals who appreciate high standards, attention to detail, and refined environments.

• Book your stay directly through the hotel’s official website (room-only rate).
• For select locations in the Netherlands, enjoy a more personalized touch by booking via phone and capturing the interaction.
• Indulge in a carefully curated Dinner, Bed & Breakfast experience.

Throughout your stay, you will naturally experience and reflect on key moments, including:

• A smooth and welcoming check-in
• Relaxed bar service
• A full dining experience in the restaurant
• A dessert ordered via room service
• A fresh and satisfying breakfast
• Exploration of public spaces and overall ambiance

To enrich the experience, you’ll be accompanied by at least one guest, allowing you to observe interactions in a natural setting.

• Immerse yourself as a genuine guest while discreetly observing service quality and staff professionalism
• Introduce a simple, hypothetical dietary restriction to see how well the team accommodates guest needs
• Capture moments through photos to support your reflections
• Kindly decline any complimentary upgrades to maintain consistency across experiences

• Keep all itemized receipts from your stay and dining experiences
• Share your detailed impressions through a structured report, along with photos
• Upload receipts to receive full reimbursement for approved expenses

• Individuals who enjoy premium hospitality experiences
• Naturally observant and detail-oriented personalities
• Those who can blend in seamlessly while assessing service quality
• Reliable and organized individuals who can complete reports accurately and on time