National Sea Logistics Trade Lane Manager
Posted Updated
Role Purpose
- Drives area new business growth and pipeline development within target accounts by leading customer engagements, RFQs, and proactive opportunity pursuit.
- Acts as a central connector across sales, operations, pricing, and global teams to align growth initiatives and build strong stakeholder relationships.
- Leverages deep industry expertise to translate market insights into scalable, end-to-end logistics solutions tailored to customer needs. Act as escalation point as appropriate.
- Manages targeted account portfolio performance—including growth, profitability, and retention—through disciplined pipeline management and data-driven follow-up.
- Contributes to networking efforts, team cultural cultivation, and talent development activities to strengthen organizational capability and drive sustained team performance.
Core Accountabilities
1. Business Development & Sales Activation
- Reviews pipeline, prioritizes leads, and drives structured follow-ups to accelerate deal conversion.
- Conduct customer visits to strengthen relationships, uncover needs, and develop opportunities
- Assists in RFQ coordination, internal team alignment, and value proposition tailoring.
- Contributes to and execute the pursuit plan development from lead generation to close.
- Aligns daily activities with NA/VS strategic priorities to support account strategy execution.
2. Industry Expertise & Solution Design
- Analyzes market intelligence and supply chain trends to identify commercial opportunities.
- Collaborate with operations and solution design to craft scalable end-to-end logistics solutions.
- Participates in customer discovery to gather insights for tailored value propositions.
- Supports implementation, execution and post-launch optimization for new business.
3. Stakeholder & Network Management
- Facilitate cross-functional check-ins (sales, trade, pricing, operations) to align opportunities.
- Engages with regional stakeholders to contribute to growth initiatives and best practice sharing.
- Build and nurtures relationships with key decision-makers and partners through insight-led communication.
- Active engagement in alignment meetings to help remove roadblocks and ensure service delivery.
4. Performance & Growth Ownership
- Tracks portfolio metrics (volume, GP, retention) and flags underperforming accounts.
- Supports pipeline management—forecasting, conversion tracking, and strategy adjustment.
- Drive in post-sales handover, implementation follow-up, and long-term value realization.
- Identifies cross-selling and upselling opportunities within strategic accounts.
- Maintains disciplined follow-up to convert opportunities and sustain momentum.
- Provides training support as needed.
5. Team Culture & Talent Development
- Contributes to an inclusive, high-performance culture through active team engagement.
- Engages in cross-training and knowledge sharing to build team versatility.
Profile & Experience
Hard Skills
- Language proficiency, fluent English and Mandarin are must.
- End-to-end logistics solution design, with guidance if complex cases
- Market and supply chain trend analysis
- Portfolio performance tracking and analysis
- Contract negotiation and post-sales handover coordination
- Pipeline and CRM management (forecasting, conversion tracking, opportunity prioritization)
- RFQ/RFP management and proposal development execution
- Sales management & business development
- Allocation Management and optimization (preferred)
- Carrier Management (preferred)
Soft Skills
- Strategic thinking and account planning
- Strong business acumen and commercial orientation
- Strong communication and presentation skills
- Relationship building and stakeholder management (internal and external)
- Negotiation and influence
- Problem-solving and sound decision-making
- Adaptability and resilience in a fast-paced environment
- Proactive opportunity development and insight-led engagement
- Collaboration and team orientation
- Leadership and people development
- Customer-centric mindset with deep empathy for client needs
- Business travel is required