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National Sea Logistics Trade Lane Manager

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Role Purpose

  • Drives area new business growth and pipeline development within target accounts by leading customer engagements, RFQs, and proactive opportunity pursuit.
  • Acts as a central connector across sales, operations, pricing, and global teams to align growth initiatives and build strong stakeholder relationships.
  • Leverages deep industry expertise to translate market insights into scalable, end-to-end logistics solutions tailored to customer needs. Act as escalation point as appropriate.
  • Manages targeted account portfolio performance—including growth, profitability, and retention—through disciplined pipeline management and data-driven follow-up.
  • Contributes to networking efforts, team cultural cultivation, and talent development activities to strengthen organizational capability and drive sustained team performance.

Core Accountabilities

1. Business Development & Sales Activation

  • Reviews pipeline, prioritizes leads, and drives structured follow-ups to accelerate deal conversion.
  • Conduct customer visits to strengthen relationships, uncover needs, and develop opportunities
  • Assists in RFQ coordination, internal team alignment, and value proposition tailoring.
  • Contributes to and execute the pursuit plan development from lead generation to close.
  • Aligns daily activities with NA/VS strategic priorities to support account strategy execution.

2. Industry Expertise & Solution Design

  • Analyzes market intelligence and supply chain trends to identify commercial opportunities.
  • Collaborate with operations and solution design to craft scalable end-to-end logistics solutions.
  • Participates in customer discovery to gather insights for tailored value propositions.
  • Supports implementation, execution and post-launch optimization for new business.

3. Stakeholder & Network Management

  • Facilitate cross-functional check-ins (sales, trade, pricing, operations) to align opportunities.
  • Engages with regional stakeholders to contribute to growth initiatives and best practice sharing.
  • Build and nurtures relationships with key decision-makers and partners through insight-led communication.
  • Active engagement in alignment meetings to help remove roadblocks and ensure service delivery.

4. Performance & Growth Ownership

  • Tracks portfolio metrics (volume, GP, retention) and flags underperforming accounts.
  • Supports pipeline management—forecasting, conversion tracking, and strategy adjustment.
  • Drive in post-sales handover, implementation follow-up, and long-term value realization.
  • Identifies cross-selling and upselling opportunities within strategic accounts.
  • Maintains disciplined follow-up to convert opportunities and sustain momentum.
  • Provides training support as needed.

5. Team Culture & Talent Development

  • Contributes to an inclusive, high-performance culture through active team engagement.
  • Engages in cross-training and knowledge sharing to build team versatility.

Profile & Experience

Hard Skills

  • Language proficiency, fluent English and Mandarin are must.
  • End-to-end logistics solution design, with guidance if complex cases
  • Market and supply chain trend analysis
  • Portfolio performance tracking and analysis
  • Contract negotiation and post-sales handover coordination
  • Pipeline and CRM management (forecasting, conversion tracking, opportunity prioritization)
  • RFQ/RFP management and proposal development execution
  • Sales management & business development
  • Allocation Management and optimization (preferred)
  • Carrier Management (preferred)

Soft Skills

  • Strategic thinking and account planning
  • Strong business acumen and commercial orientation
  • Strong communication and presentation skills
  • Relationship building and stakeholder management (internal and external)
  • Negotiation and influence
  • Problem-solving and sound decision-making
  • Adaptability and resilience in a fast-paced environment
  • Proactive opportunity development and insight-led engagement
  • Collaboration and team orientation
  • Leadership and people development
  • Customer-centric mindset with deep empathy for client needs
  • Business travel is required

Skills

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